When does Alexa expire for you all? Does Ford.com even list an expiration date?

Space_Pony

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I've never used Alexa but it shows Active. My car shows as pictured . How do I deactivate it. I've never set it up.

Ford Mustang Mach-E When does Alexa expire for you all? Does Ford.com even list an expiration date? 20251017_161918
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ChrisO

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I've never used Alexa but it shows Active. My car shows as pictured . How do I deactivate it. I've never set it up.

20251017_161918.webp
That isn't "active", that is just the setup screen. I don't know what would show for the license being expired, but for sure as long as the subscription is valid you should have this setup screen.
This is what it looks like when it is connected to an Amazon/Alexa account and "active".

Ford Mustang Mach-E When does Alexa expire for you all? Does Ford.com even list an expiration date? 1760734500849-f0


I decided to expand the Ford Premium Connectivity menu.


Ford Mustang Mach-E When does Alexa expire for you all? Does Ford.com even list an expiration date? 1760734780322-sv


And the Things to try:
Ford Mustang Mach-E When does Alexa expire for you all? Does Ford.com even list an expiration date? 1760734843241-b2
 

Space_Pony

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That isn't "active", that is just the setup screen. I don't know what would show for the license being expired, but for sure as long as the subscription is valid you should have this setup screen.
This is what it looks like when it is connected to an Amazon/Alexa account and "active".

1760734500849-f0.webp


I decided to expand the Ford Premium Connectivity menu.


1760734780322-sv.webp


And the Things to try:
1760734843241-b2.webp
My previous picture is post #12 shows that it is Active. I'm not inclined to activating it just to try to deactivate it.

Ford Mustang Mach-E When does Alexa expire for you all? Does Ford.com even list an expiration date? Screenshot_20251017_104355_FordPass
 

Ravensfan1996

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I pay a monthly fee for connected services which includes Alexa. I use Alexa all the time so I am happy to pay $10/mo for connected services fee :)

It doesnt inlcude Alexa, it allow Alexa to stream things like music, games, etc, Without connected services you still have Alexa for questions.
 


ChrisO

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I don't recall activating Alexa but it shows Active. I don't see how to disable it in Fordpass. I won't be withmy car until tonight. Is there a way to disable it in the car.

Screenshot_20251017_104355_FordPass.webp
My previous picture is post #12 shows that it is Active. I'm not inclined to activating it just to try to deactivate it.

Screenshot_20251017_104355_FordPass.webp
OK I think there is confusion over the term ā€œactiveā€œ. In your screenshot it means that the subscription is active and as such it can be setup and used. It doesn’t mean that it is active in the sense that it is connected to an account and ready to be used.

There isn’t anything that is going to remove the Alexa menu button Or in other places where they are advertising it.
 
 







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