tortor
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I ONLINE ordered a mach e premium with dual motor on 8/1. I didn't go to dealer at all just choose a nearest dealer when filled out the form. After more than 3 month wait, got email notice today that the car arrived at the dealer: Fremont Ford, Newark, CA. I rushed to the dealer, and what a horrible experience: The dealer asked for $10K markup on my online order. What a scum! Should I fight for it or just switch to Tesla. This supposed to be my first Ford, and it totally ruined my experience.
Updates 6(11/13): Already knew 4 victims of such online order markup at just one dealer, I believe this is widespread practice, especially in Nor Cal. I dont believe this could be handled case by case through Mr Levine and we need to think what we could do to protect our consumer rights. I start a new thread https://www.macheforum.com/site/thr...mach-e-online-order-and-dealers-markup.11395/ to collect the infos and decide what to do next.
Update 5(11/13): Since a lot of guys are doubt the authencity of this thread, I just googled the Fremont Ford, and found out that this kind of markup on the online mme order has been going along for a long time. Anup Chatterjee has the similiar experience and have opened a case at ford and clearly Ford could not do much about it, at least in nor cal. See the snap shot at the end of the post from google's review.
Update 4 (11/11): After One day research, I found out that I could not do much regarding the markup. So I decided to negotiate with them about the markup and they told me the car was sold to someone else. What a joke for these guys! What a buying experience for the past 2 days! Brighter side is that I dont need to pay the $10K markup anymore.
Update 3(11/10): Just talked with the ford.com rep, the conclusions: The ford online reservation/ordering is just a joke. The dealer could markup any amount they want and the ford could not do much. So please dont online order the mach e anymore. It just give the dealer the advantage to markup the price to a ridiculous amount. The online order price info is useless. If you dont want to deal with the hassle of the dealers and their markup, go for tesla.
Update 2: Timeline of the reservation (the date about the order status change is not exact since I didnot keep all the records)
Mid July: in market for a EV, initial target is Model Y. See the suv of the year Mache, Test drive a premium version at Fremont Ford, Newark, CA. LIke the interior. Dealer told $5K markup for the car test drived, otherwise need to order on line and wait forever.
7/31: Ordered mach e premium with dual motor on ford.com, initial estimate is 5-6 month.
8/1: Order confirmed.
8/2: Got the email confirmation that dealer accepted the order.
As seen from below, the dealer agreed price is $51400.
9/1: Get the email notice of the status to be scheduling production
10/1: Get the email notice of the scheduled production date is 10/15.
10/15: Get the vin number from ford.com
11/1: Get the delivery date 11/10- 11/16
11/9: Get the email notice of the car delivered to the dealer. Check out on the ford.com
Go to dealer at 7PM and told need $10K extra markup. Told them I need to contact ford first.
update 1: Full info about this reservation
Updates 6(11/13): Already knew 4 victims of such online order markup at just one dealer, I believe this is widespread practice, especially in Nor Cal. I dont believe this could be handled case by case through Mr Levine and we need to think what we could do to protect our consumer rights. I start a new thread https://www.macheforum.com/site/thr...mach-e-online-order-and-dealers-markup.11395/ to collect the infos and decide what to do next.
Update 5(11/13): Since a lot of guys are doubt the authencity of this thread, I just googled the Fremont Ford, and found out that this kind of markup on the online mme order has been going along for a long time. Anup Chatterjee has the similiar experience and have opened a case at ford and clearly Ford could not do much about it, at least in nor cal. See the snap shot at the end of the post from google's review.
Update 4 (11/11): After One day research, I found out that I could not do much regarding the markup. So I decided to negotiate with them about the markup and they told me the car was sold to someone else. What a joke for these guys! What a buying experience for the past 2 days! Brighter side is that I dont need to pay the $10K markup anymore.
Update 3(11/10): Just talked with the ford.com rep, the conclusions: The ford online reservation/ordering is just a joke. The dealer could markup any amount they want and the ford could not do much. So please dont online order the mach e anymore. It just give the dealer the advantage to markup the price to a ridiculous amount. The online order price info is useless. If you dont want to deal with the hassle of the dealers and their markup, go for tesla.
Update 2: Timeline of the reservation (the date about the order status change is not exact since I didnot keep all the records)
Mid July: in market for a EV, initial target is Model Y. See the suv of the year Mache, Test drive a premium version at Fremont Ford, Newark, CA. LIke the interior. Dealer told $5K markup for the car test drived, otherwise need to order on line and wait forever.
7/31: Ordered mach e premium with dual motor on ford.com, initial estimate is 5-6 month.
8/1: Order confirmed.
8/2: Got the email confirmation that dealer accepted the order.
As seen from below, the dealer agreed price is $51400.
9/1: Get the email notice of the status to be scheduling production
10/1: Get the email notice of the scheduled production date is 10/15.
10/15: Get the vin number from ford.com
11/1: Get the delivery date 11/10- 11/16
11/9: Get the email notice of the car delivered to the dealer. Check out on the ford.com
Go to dealer at 7PM and told need $10K extra markup. Told them I need to contact ford first.
update 1: Full info about this reservation
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