Has Anyone in EA Used Report Issue?

[Jimrpa]

Has anyone in Early Access used the Report Issue feature? If so, have you ever gotten a response and what was your experience?
Asking for a friend ?

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[Gimme_my_MME]

Has anyone in Early Access used the Report Issue feature? If so, have you ever gotten a response and what was your experience?
Asking for a friend ?

I think they created a filter with your name if the message included the word frunk.

Wait, I mean your friends name

 

[Jimrpa]

I think they created a filter with your name if the message included the word frunk.

Wait, I mean your friends name

Shocking as it may seem, my friend did NOT reach out to them regarding an issue with the super-secret frunk release PowerUp ? ooops - I wasn’t supposed to mention that ???

 

[Gimme_my_MME]

Shocking as it may seem, my friend did NOT reach out to them regarding an issue with the super-secret frunk release PowerUp ? ooops - I wasn’t supposed to mention that ???

 

[ChasingCoral]

I had Advanced Analytics a year ago after my initial issues with Marlin. Yes, I have reported things. I did receive emails with a couple of questions but I was in direct email conversation with the Mach E team already so not sure if it was a special case.

My advice: take advantage of being able to report things while the token is active. The more you report the better.

 

[benk016]

Are you talking about this?
https://www.earlyaccess.ford.com/reportPowerupIssue

This is new, so I haven't gotten to try it yet, but glad to see they have a better way to report issues.

 

[Jimrpa]

Are you talking about this?
https://www.earlyaccess.ford.com/reportPowerupIssue

This is new, so I haven't gotten to try it yet, but glad to see they have a better way to report issues.

Yes, but I wasn’t going to blast the URL out to the public (not that it’s particularly private or anything ?)

 

[benk016]

Yes, but I wasn’t going to blast the URL out to the public (not that it’s particularly private or anything ?)

The link is on the main page before you even login. If they didn't want it public shouldn't have put it there. haha

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