Spare parts delivery - waiting time experience in Europe

[MMEBel]

Hello Forum
What is your experience with delivery time of spare parts in Europe? Someone drove into my MACH-E (door and rear wheel, which have to be replaced). My garage is still waiting for replacement parts. The car has been in the workshop for 4 weeks now and Ford is still unable to provide a delivery date of the parts. Thanks.

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[Aulander]

I had the TCU module replaced and it took 5 weeks for delivery.

 

[Ztug]

Hello Forum
What is your experience with delivery time of spare parts in Europe? Someone drove into my MACH-E (door and rear wheel, which have to be replaced). My garage is still waiting for replacement parts. The car has been in the workshop for 4 weeks now and Ford is still unable to provide a delivery date of the parts. Thanks.

In the USA, It took me almost 3 weeks to get an appointment, then they've had the car for four weeks, and there is a back order with no date for the last part needed to get my Mustang Mach e back. Being almost two months without a car that you've owned for less than a year is unacceptable. Ford better get their act together or they're going to lose customers left and right.

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