Backordered Parts

[Ztug]

I hit some small wild pigs almost two months ago. It took me weeks to get an appointment at the Ford dealerships body shop, then they've had the car for a month and they still don't have at least one of the parts which is backordered with no date of potential shipping. It's totally unacceptable for a company to sell cars that they don't have the parts to repair in stock.
Not having your new car, that you've owned for less than a year, out of service for a coming on 2 months is ridiculous. The crappy little Enterprise Rent-A-Car that my insurance company paid for had to be returned today because they only pay for 30 days. And that was obviously an ice car, not an electric vehicle.
Very disappointed in Ford. Unless it gets resolved quickly, Ford is about to lose a customer who has

owned a F450, F350, F150, two Expeditions and two F53 based Motorhomes.

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[AlpaChino]

If Ford told you that there was a risk of not having parts for a timely repair due to the pandemic when you bought your MME, would that have affected your decision?

And last question, did you at least score some bacon in the process?

 

[Ztug]

We all knew about chips not being available in almost finished truck sitting in Lots, but nobody told us they were not going to have a hose or a stamped piece of metal. And no, I didn't get any bacon

 

[heisnuts]

If it's any consolation there is currently a Stop Sale on all Mach E vehicles

 

[breeves002]

I get the frustration but you really can't blame Ford. This is a problem for EVERYONE right now. While it has gotten better recently some stuff is still hard to get... Other issue with new cars is generally there are no aftermarket crash parts available yet which sometimes makes it faster to repair.

 

[Blue highway]

We all knew about chips not being available in almost finished truck sitting in Lots, but nobody told us they were not going to have a hose or a stamped piece of metal. And no, I didn't get any bacon

sorry about the delay... this has been an industry wide problem for a while.
https://www.bloomberg.com/news/arti...itting-u-s-garages-creating-weeks-long-delays

 

[AKgrampy]

My Expidition was down for about 4 months right as the Covid shutdowns hit due to one part! Unfortunately I think this is the new normal in many cases.

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