A New Hope? The Story Continues.

[SlicerOnSteam]

So you were personally trained by "the best of the best of old school used car salesman scammers"...

Yet the sales people, at the dealership that's "been notorious for decades", who "aren't smooth at all about it".... still managed to pull the same kind of scam on you, selling a lemon instead of a Win98 PC?

I think the rent-to-own PC customers were not the only ones that got scammed...

Oh believe me, a dealership that's not capable of leaving town in a hurry can't even come close to getting away with the real good scams.

The dealership and I played a fun game of checkers.

I got the lemon off the lot with zero down payment, no trade-in, and made sure Ford HQ held the warranty. Was never going to let that dealer service department touch it for actual repairs. Was hoping we wouldn't need any though. My wife is now driving the Escape Hybrid off of a different Ford lot that flat out told me they are refusing to order, service, or train on any more EV's. Got that on Wednesday with no trade-in, zero down, low interest. Wife was stunned.

Ford HQ now knows that I also know how to play chess instead.

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[SlicerOnSteam]

I think the rent-to-own PC customers were not the only ones that got scammed...

I gotta say it now. I'm trying to stay on Mach-E topic but you know I can't. It's just too much fun. The master's last scam in town was on me. How do you think I "bought" his business from him? Certainly not by paying him anything. I let him run one on me to completion because he had never taught that one to me. But surprise, surprise, I already knew that one well.

Gotta always give him his due too though. I could not reproduce his real skills and I have no idea about some things he was running to generate the wads of cash I saw. I would not believe his skill level was possible if I hadn't seen it myself. My only real skill might be playing the role of the patsy very well. It's a great skill to have because it only works on people looking for a patsy.

 

[CYBER-O]

all resale values tanked?

EV resale values seemed to have dropped dramatically in the last 2-6 months. 9 months ago I could not find a used EV under CA$65K (Mine was new a year ago at CA$78K). Now I'm seeing a lot of Mach-E's in the low CA$40K and the odd one even in high CA$30K (1 or 2 per week now). I'm following Mach-E, Ioniq-5 and BZ4X...

 

[Snakebitten]

I don't think you are going to be happy with any current technology laden vehicle in production.

Unacceptable, is going to be your conclusion. Over and over and over.
It's the direction the entire automotive industry is going.

Interesting. Note that concept of all these issues are easily fixed just started to fade away. Did you all pay full price for these things and just accept the bugs or not? I can't wait to find out after this EV wizard gets it.

So we all just accept very expensive buggy cars and move on then? They can brand their next EV the Ford Stockholm.

No, I meant that regardless of price you pay, and certainly not exclusive to the Mach-E, consumers of the current products being produced by automotive industry worldwide are being confronted with the shortcomings that accompany new technology and software behind it.

And I'm not saying that the customer should or should not be happy about dealing with it. But I think I am saying folks that want to buy a brand new 2024 vehicle, put it in D and head down the road from the dealership parking lot, and never deal with anything but oil changes and occasional brake jobs and tires, are likely to find their vehicle "unacceptable", as you put it.

I'm a hopeless optimistic.
I think overall things will get better than they are now. But the technology revolution has arrived big time in the automotive world and the legacy manufacturers are in a learning curve. Some are ahead of others and doing a better job, perhaps. But find a forum for any make or model and search "software", for example.

Plenty of rants.
Endless number of posts that start with "A $XX,000 car (truck) shouldn't have these problems.

 

[TheSteelRider]

Oh believe me, a dealership that's not capable of leaving town in a hurry can't even come close to getting away with the real good scams.

The dealership and I played a fun game of checkers.

I got the lemon off the lot with zero down payment, no trade-in, and made sure Ford HQ held the warranty. Was never going to let that dealer service department touch it for actual repairs. Was hoping we wouldn't need any though. My wife is now driving the Escape Hybrid off of a different Ford lot that flat out told me they are refusing to order, service, or train on any more EV's. Got that on Wednesday with no trade-in, zero down, low interest. Wife was stunned.

Ford HQ now knows that I also know how to play chess instead.

Sounds like you pulled a fast one on them and got a great deal. Congrats ?!

 

[Mach1E]

see screenshots of all of the line items in short form in this post: https://www.macheforum.com/site/threads/a-new-hope-the-story-continues.34409/post-768680

The one I did completely forget there was the auto-up on the driver door window not working. It just slipped my mind so it must be the least important issue. A service tech did tell me something on that one. He said they could recalibrate the stop points as an easy fix.

Problem is that it did it for a couple days last week and isn't doing it now. A lot of problems are like that.

Bluetooth as a Key worked fine last night. It hasn't worked in a couple weeks and just suddenly worked again. I went out to walk the dog with my phone in my pocket and no keyfob. The car lit up and put down the pony lights for me with just my phone the first time in a while.

Thank you for whoever said you can just add it back and it will work fine again. I appreciate you trying to help. I wouldn't do that for this specific reason. It came back on its own. Proof positive that no matter what I do it is an unreliable mess. It can come and go and come and go. I did no intervening procedures. Just let the car speak for itself. Unacceptable.

Same thing goes back to the window auto-up. It doesn't matter what procedure might clear it up temporarily. If the problem can fix itself and break itself with its own imagination and me doing nothing different. Unacceptable.

The emergency breaking broke itself and fixed itself too right? It only did it once and it's the same damn empty driveway every day. Unacceptable.

I can't wait for the EV pro in the big city to look for these missing updates you all talk about. It's a coin toss. Heads I win and Tails Ford loses.

If he can find them and run them, great! This thread has a screenshot of their support portal telling me this thing has no pending updates. It doesn't tell me to check with a dealer for secret updates. It's just a giant collection of bugs telling me everything is fine. Unacceptable.

If he can't find them and the car was lemony fresh the whole time, I'll shout it from the rooftops that Ford did an excellent job on the lemon fix. And did an excellent job getting everything up to date and good to go on that car before it was resold as well. But unfortunately then the reality of the situation will be this whole experience is the best we can hope for with all latest and greatest patches for a 2021 model car in 2024. Completely Unacceptable.

Note which issue I haven't marked as flatly unacceptable. It's the front camera cruise sensor thing. If the car has no record of that error until we got it and it's creeping up on a lot of them now, that's fine. It's a genuine, new fixable error that just got lost in a sea of poor warranty support. It's sort-of unacceptable that there were so many problems this one could get lost in the mix.

Here's a specific issue no one has touched with a 10 ft pole. Setting preferences with all the touchscreen toggles is an interesting conversation with the car. It's a futuristic AI experience where the car itself gets to decide if it feels like saving your preference or not. My profile is Unbridled with 1 pedal drive. When the car is in the right mood only though. Sometimes it loads my profile but in regular Engage. Sometimes it loads with Unbridled but the 1 pedal drive is off. It definitely did all that in the first week we had it. And do you know what I said? No rants, no big deal, it's so fun to drive it doesn't matter. My sysadmin instincts said that it had been sitting on a Ford lot from Hell and there's no chance they did any updates on it. We'll let all the auto-updates run and obviously they would have fixed that bug long ago. And it still happens to this day.

Obviously it goes without saying and obviously I'm the guy who is going to say it anyway. When you are expecting 1 pedal drive and it doesn't get it. You have been trained to let off that brake pedal with no worries because it's going to do the sane thing and not move all on its own. I conditioned myself to not complain and just look for the 1 pedal drive icon in the cluster every single time I get in the thing and correct if necessary. Unacceptable.

Haven't been able to experience that one lately though because when Bluetooth as a Key stopped working it started loading my wife's profile every time anyway. Ironically it seems far more likely to remember that I chose 1 pedal drive in the very first week of ownership and re-select it every single time it fails to load if it loads my wife's profile first and I manually switch to mine. Oh and I think I've finally discovered the pattern of when it loads that blank guest profile instead of either of us even though every key is attached to a profile. Fob and wife's phone to hers and my phone to mine, but not during a full moon! Enter the Guest, roflmao.

Try this:
https://www.fordservicecontent.com/...R&div=f&vFilteringEnabled=False&buildtype=web

Procedure for resetting the auto windows was the same for other cars I have owned.

 

[CJ74]

Reported! I haven't that word in a while on the thread. So, I wanted to say it.

 

[SlicerOnSteam]

Sounds like you pulled a fast one on them and got a great deal. Congrats ?!

I don't have time to read or post a lot this weekend but I did just realize why everyone should stay tuned...

Depending on how the chess game goes this thing is likely to end up at a repo auction. Obviously if that happens Ford is dead to me.

If and when that happens they are required to notify me in advance of the time and place for that auction so that I may send any potential bidders.

I will tell you all straight up if the EV wizard gets this thing back in what Ford and you all seem to consider perfect working order but unless there are a ton of magic software updates or loose cables I cannot actually recommend it to anyone.

Obviously that would also be a massive new thread starter for anyone who just wants a deal on a gently used Mach-E, low mileage, only driven to church by a little old lady on Sundays.

 

[TheSteelRider]

I don't have time to read or post a lot this weekend but I did just realize why everyone should stay tuned...

Depending on how the chess game goes this thing is likely to end up at a repo auction. Obviously if that happens Ford is dead to me.

If and when that happens they are required to notify me in advance of the time and place for that auction so that I may send any potential bidders.

I will tell you all straight up if the EV wizard gets this thing back in what Ford and you all seem to consider perfect working order but unless there are a ton of magic software updates or loose cables I cannot actually recommend it to anyone.

Obviously that would also be a massive new thread starter for anyone who just wants a deal on a gently used Mach-E, low mileage, only driven to church by a little old lady on Sundays.

Nice! Please post and let us know the time / date and location of the auction!

 

[njb]

Thank you for whoever said you can just add it back and it will work fine again. I appreciate you trying to help. I wouldn't do that for this specific reason. It came back on its own. Proof positive that no matter what I do it is an unreliable mess. It can come and go and come and go. I did no intervening procedures. Just let the car speak for itself. Unacceptable.

It's the bluetooth, I don't know if it's the phone side or the car side. But bluetooth has these issues. Like I said before, we have a Tesla and it does it too sometimes, and they don't even get a fob anymore just a card.

 

[njb]

When does The Empire Strikes Back come out? I was figuring there would be a new thread today.

 

[SlicerOnSteam]

Reported! I haven't that word in a while on the thread. So, I wanted to say it.

I was hoping to get to come up with few more good natured humorous retorts but they started playing nice. I appreciated the fact that the 1st thread was locked but not removed and I wasn't banhammered which is what I expected.

The gentoo answer with a real command syntax is golden because it was just a logical add-on to the other jackass who dragged my personal info over to this thread. I'm guessing it was a different dude. And syntax makes me feel warm and fuzzy. Sh!t, I'll just say it. The reason why you are mystified by my long rant style and I claim to be this bizarre close observer of human behavior is that I'm some form of Autistic as Hell. Likely why the master scammer couldn't tell that I wasn't a genuine patsy.

The gif with the guy from Always Sunny in Philly makes me laugh my ass off every time and it's not a personal attack. Kudos. ? Surely the clip is from that show?

I more or less appreciate anyone who took the time to realistically dismiss the story for honest reasons. Knowledge is power.

Honestly, a phrase I've carefully said before can easily be said again with slightly different emphasis:

I'll keep it too real for you. My wife and I are around age 40, been married 13 years. I am the only man she has ever has been with consensually and this car was a gift to her.

Quite frankly, if the car remains this glitchy it is simply unacceptable because we both have places to go and people to do. Headache-free transportation is a priority!

At this point with Ford HQ, this is not personal, just business, and the starting position with Ford has to be quite simple:

 

[SlicerOnSteam]

Try this:
https://www.fordservicecontent.com/...R&div=f&vFilteringEnabled=False&buildtype=web

Procedure for resetting the auto windows was the same for other cars I have owned.

I'm not being rude to people trying to help.

I appreciate you sharing that and I did find it before with my due diligence search. Obviously a linux nerd is very familiar with RTFM and not offended by it. But it's not good business.

But this procedure is useless because I already said that it did it for 2 days and then fixed itself. I never did any such procedure and it fixed itself anyway. I had honestly hoped maybe it had some sort of a custom stop point like the back hatch that I had activated by mistake. Every single glitch I have ever encountered has been processed logically and explored in that way to understand what might be the issue. If they could say there was a sensor in the top of the track or something that can be looked at I would be a happy camper on that issue. But that's not the case so that's a big problem.

I obviously need as many glitches as possible to show themselves to the support techs don't I?

I debug goofy sh!t for a living and have for a long time, I'm quite good at it, and I'm done with it on a car this pricey. Especially so when the market tanked. It's just good business.

So there's a procedure, great! The important question is how many of you had to use that procedure how many times in the first 6 months of ownership? How many of you ever had the problem fix itself before you did the procedure?

At this point there is absolutely nothing I can ever do that will give my any confidence whatsoever that if it starts to rain and I send the all windows up command remotely it will actually work. I have to walk to and around the car and verify all 4 windows now that I am aware of this glitch. Is not one of the golden purposes of the feature to stay out of the rain in the first place? Some glitches do have logically broken workarounds like that as well and I'm done with them.

Currently, I own this car but it will never turn the other way around. It's just good business.

 

[JSW]

I read these posts for the same reason I watch Oak Island - I believe treasure will be found eventually.

 

[SlicerOnSteam]

When does The Empire Strikes Back come out? I was figuring there would be a new thread today.

Now I'm getting some fantastic suggestions. This is a great support forum. Thank you!

No sarcasm there at all. I feel exactly the same way about the Mach-E journey as I do about new movies in that series: I'd rather find something else to do but I understand the sequels must go on.

P.S. I enjoy this far too much I know:

The prophecy speaks of a chosen one who will bring balance to the Fords?

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