Fordpass app not showing charging speed?

[Skullitor13]

I just charged at a tesla charger and both my wife and my phone indicated it was fast charging but didn't show the charging speed. And after the charge it's not showing up in the charge history. Anyone else see this issue?

We both have a pixel 8 pro phones so wondering if there is a new bug in the app.

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[Deleted member 19354]

I’ve had that occasionally with several DCs. Electrify America and ChargePoint specifically

 

[tippykayak]

I’ve found sometimes if I change settings mid-charge that it doesn’t show one of the stats correctly (rate, total charge, etc.). And then it doesn’t show up in charge history. Each time, if I’ve waited for a bit and then closed and reopened the app, it’s fixed. Just my experience.

 

[Lonesparrow67]

I just charged at a tesla charger and both my wife and my phone indicated it was fast charging but didn't show the charging speed. And after the charge it's not showing up in the charge history. Anyone else see this issue?

We both have a pixel 8 pro phones so wondering if there is a new bug in the app.

I had this happen to me for the first time today.....
Plugged into a public Chargepoint level 2 charger in a parking garage. I checked the app soon after charging, and it showed that the vehicle was charging, but didn't have any of the live rate info....

I also was using the Chargepoint app, and that didn't show anything either....

Interestingly, after I left, the charge session DID show up in the Charge History section of FordPass.

I know there was a big outage earlier today with Cloudfare cloud IT servers, that many different companies use, I wonder if FordPass/Chargepoint/Tesla traffic goes through Cloudfare at all, and if that could be related?

 

[MetalCord]

It wasn't only cloudflare and yes, the Ford pass app was affected. It should be working now.

 

[4sallypat]

In public, I only use Tesla Superchargers and use the app to start, monitor and stop the charge.

At home, my EV charger gives me the charge rate info.

 

[Lonesparrow67]

Interestingly enough, my Chargepoint session just showed up in that app finally (18 hours later, lol.....)

 

[Skullitor13]

Just incase anyone was curious I fully restarted my phone and it fixed it. Just killing the fordpass app wasn't enough.

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