An overdue update:
After taking the car to the other, more distant dealer, the issue is finally fixed. It was not a great experience as they needed the car for two whole days for the 30K service, wiper motor recall, and then they had to fix a door sensor that failed during the time they had it. This is what the service receipt says:
VERIFIED CUSTOMERS CONCERN. CHECKED OASIS FOR TSB'S, FSA'S AND SSM'S NONE PRESENT AT THIS TIME. PERFORMED A VISUAL INSPECTION, NO OBVIOUS CONCERNS FOUND. PERFORMED A BODY/CHASSIS/ELECTRICAL SYSTEM SELF TEST, NO DTC'S PRESENT.
CHECKED OPERATION OF THE LIFTGATE, NOTICED WHEN OPENING THE POWER OPEN FUNCTION (WHEN VEHICLE IS LOCKED AND APPROACHING VEHICLE DOES NOT FUNCTION ON THE FIRST TRY AND WOULD NEED TO PRESS THE LIFTGATE SWITCH A SECOND TIME. CHECKED FOR A LATER CALIBRATION FOR THE RGTM AND FOUND A LATER CALIBRATION IS PRESENT. UPDATED THE RGTM SOFTWARE THEN CHECKED FOR PROPER OPERATION. THE LIFTGATE OPERATES PROPERLY AT THIS TIME.
