All updates and recall completed. Dead 12 volt!

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We have a 21 premium all wheel drive ext range battery. A couple of 1,500 mile trips.
Garage kept. Main battery is 55%. But 12V battery is apparently dead. After the recall completed has anyone else been stranded?
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We have a 21 premium all wheel drive ext range battery. A couple of 1,500 mile trips.
Garage kept. Main battery is 55%. But 12V battery is apparently dead. After the recall completed has anyone else been stranded?
Hello! Could you privately message us with your VIN and the name and location of your Ford dealer? I'd like to see how I can assist you with this battery concern. Thank you!
 

RickMachE

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We have a 21 premium all wheel drive ext range battery. A couple of 1,500 mile trips.
Garage kept. Main battery is 55%. But 12V battery is apparently dead. After the recall completed has anyone else been stranded?
The recall for the contactors does nothing to stop the 12v battery from going dead. There was a fix to 2021s to prevent this, should have been applied to your car long ago.
 
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Team LG

Team LG

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Hello! Could you privately message us with your VIN and the name and location of your Ford dealer? I'd like to see how I can assist you with this battery concern. Thank
Hello! Could you privately message us with your VIN and the name and location of your Ford dealer? I'd like to see how I can assist you with this battery concern. Thank you!
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Maquis

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Was the recall update done at a dealer? Maybe they didn’t put a charger on the 12V battery while updating? Rookie mistake!
 
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Team LG

Team LG

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Everything done at dealer.
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