Amazon Alexa disappeared

[agdad]

Ive had and have been using Alexa for years and added it to my Mach e and loved asking Alexa to"play Pearl Jam" and other things.
My problem is Alexa has disappeared twice now and I get a message to reinstall.
Anyone else having this problem ?
Any fixes ?

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[kdonnel]

I have had to login Alexa often.

Sometimes it goes a few weeks, sometimes it is only a few days before Alexa is logged out and I have to log back in again.

Not sure if this is an Amazon or Ford issue.

 

[Logal727]

Ive had and have been using Alexa for years and added it to my Mach e and loved asking Alexa to"play Pearl Jam" and other things.
My problem is Alexa has disappeared twice now and I get a message to reinstall.
Anyone else having this problem ?
Any fixes ?

go into Settings and down to Alexa and you have to reconnect it to your Amazon account, something with Amazon I think it disconnects, I've only had to do this once

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