Call screen blank

[Tanwin]

For the last two days, when I click the phone icon on CarPlay the screen is blank. It shows incoming calls on the screen but nothing else. Any idea how to fix it?

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[Ford Motor Company]

For the last two days, when I click the phone icon on CarPlay the screen is blank. It shows incoming calls on the screen but nothing else. Any idea how to fix it?

Hello! Could you please privately message us your Mach-E's VIN and current mileage so I can look into this screen concern for you? Thanks!