CarPlay and SiriusXM

[Quack2000]

After 6 months of no issues, the last two weeks CarPlay and the native Sync SiriusXM/Radio have stopped playing nice. Specifically I cannot listen to satellite radio while connected to Car Play. In the past you could toggle between them by touching the tile. Have Googlemaps directions on the screen while listening to Road Trip Radio but not it has to be one or the other. To listen to the radio I have to turn off the wifi (or switch to the Bluetooth and disconnect CarPlay). I love the ability to get texts and phone calls through the CarPlay interface but hate trying to use the Sirius App through CarPlay. Anyone else having this issue? Thoughts on a fix? Drives me nuts. Thanks all.

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[macchiaz-o]

My dad has a similar complaint on his Honda CR-V. He couldn't listen to Sirius while using Android Auto.

I thought he was just "doing it wrong" but I finally looked closer and realized he's right. All the audio controls are locked out while Android Auto is connected to his vehicle. You can't even adjust balance and fade.

I eventually realized he could play Sirius through the Android app and that works okay but it's still weird. It's like there's little point in installing the satellite receiver antenna into vehicles at this point. ?

 

[Kabish]

I have no idea if turning off the car and letting it sleep has the same effect as rebooting the SYNCH system, but have you tired that?? Holding down Volume Down and the Right Arrow for I think 10 seconds, or until you see the panel turn off.

I use Carplay and listen to SiriusXM without issue. Lots of time I have my Google Maps up when listening to it.

 

[Quack2000]

I have no idea if turning off the car and letting it sleep has the same effect as rebooting the SYNCH system, but have you tired that?? Holding down Volume Down and the Right Arrow for I think 10 seconds, or until you see the panel turn off.

I use Carplay and listen to SiriusXM without issue. Lots of time I have my Google Maps up when listening to it.

Thanks. I’ve tried both a hard reset of the sync system (volume down/arrow) as well as removed and reconnected my phone both to Bluetooth and CarPlay. Neither made a different. One morning it was working again and then the next time I got in the car it stopped working. Makes me think it’s just an issue with my car (maybe a few others) cause it is capable of working correctly and others don’t seem to have this problem. I guess I’ll just hang tight and make do until the next OtA or service appointment. Don’t think I want to bring it to the dealer just for this. But still, very annoying.

 

[mdolan92869]

Thanks. I’ve tried both a hard reset of the sync system (volume down/arrow) as well as removed and reconnected my phone both to Bluetooth and CarPlay. Neither made a different. One morning it was working again and then the next time I got in the car it stopped working. Makes me think it’s just an issue with my car (maybe a few others) cause it is capable of working correctly and others don’t seem to have this problem. I guess I’ll just hang tight and make do until the next OtA or service appointment. Don’t think I want to bring it to the dealer just for this. But still, very annoying.

What I found was that the app on my phone would take over the sound output, switching out the radio. I’d hit the radio tile, but the app would push it right back out. So I just quit the app, it was just a game or checking home security cameras while charging.

 

[Quack2000]

What I found was that the app on my phone would take over the sound output, switching out the radio. I’d hit the radio tile, but the app would push it right back out. So I just quit the app, it was just a game or checking home security cameras while charging.

Thanks for the tip. I’ll try closing out of the other apps on my phone before heading home from work later today. Fingers crossed. Appreciate the reply.

 

[Jimrpa]

If the SiriusXM App weren’t so horrible, I’d actually consider it to be the sole use case for using CarPlay. Alas, the CarPlay version of the SiriusXM app seems to have been developed by a bunch of people who actually despise their jobs and have a deep-seated hatred of users.

 

[Awmustang]

What I found was that the app on my phone would take over the sound output, switching out the radio. I’d hit the radio tile, but the app would push it right back out. So I just quit the app, it was just a game or checking home security cameras while charging.

If your home cameras have 2 way audio (like a Ring doorbell or Nest Hello), the phone sees them like a voice calling app so they mute audio and thus mute the car audio too. I drove myself nuts for a while till I figured this one out.

 

[Quack2000]

If your home cameras have 2 way audio (like a Ring doorbell or Nest Hello), the phone sees them like a voice calling app so they mute audio and thus mute the car audio too. I drove myself nuts for a while till I figured this one out.

I do have a ring system. Eager to try this troubleshoot on the way home. Thanks all.

 

[mdolan92869]

If your home cameras have 2 way audio (like a Ring doorbell or Nest Hello), the phone sees them like a voice calling app so they mute audio and thus mute the car audio too. I drove myself nuts for a while till I figured this one out.

Yep, they’re Arlo with the ability to talk over them.

What I would like is the ability to direct the audio to where I want it. For that, I didn’t need or want it over the CarPlay connection. Like it does with my HomePod speaker. It plays my music, but the audio for Arlo or games stays on the phone speaker while the music keeps playing on the speaker.

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