CarPlay not working after update

[Mach Al]

I did a mandatory phone as a key update today and now my Apple CarPlay won’t work. Very frustrating. Anyone have any ideas on how to get it to work again?

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[tbrumleve]

Wireless or wired CarPlay? Try wired car play to make sure it works at a minimum. If wireless isn’t working, remove your phone from the phone list in Sync and re-pair.

 

[Mach Al]

Wireless or wired CarPlay? Try wired car play to make sure it works at a minimum. If wireless isn’t working, remove your phone from the phone list in Sync and re-pair.

Wired CarPlay works but wireless doesn’t. I tried removing my phone and reconnecting the phone, but it still doesn’t work wirelessly. Very frustrating because it worked before the update.

 

[AliRafiee]

Do a sync and phone reboot.

 

[ReverendPete]

Also make sure both Bluetooth and WiFi are enabled on the phone, of course. But it's likely that a re-pairing will be necessary.

 

[Mach Al]

I did the sync and phone reboot, and repaired the phone and it still does not work unless I plug it in.

 

[Rubikante]

I did the sync and phone reboot, and repaired the phone and it still does not work unless I plug it in.

I too have this issue and it started before the phone as a key had expired. After last visit to the dealership my wireless carplay sometimes has choppy audio, but the wire works fine. They said it works fine as I just had it in for service and did no software changes this time around. So... have to use the cable.

 

[Mach Al]

Also make sure both Bluetooth and WiFi are enabled on the phone, of course. But it's likely that a re-pairing will be necessary.

The Bluetooth and WiFi are on. Very frustrating! It was working fine before the mandatory update!

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