Desperate for help with dealership - Ford Options Plan

[joshmeister]

It is shown on the rebate line on the following page. I put $11.5k down in cash +$500 deposit. Since I’m in Michigan I only got $1,000 Ford Options bonus cash = $13k down payment.

I apologize for not sharing my appreciation for your response sooner. I purchased with Ford Options and no glitches. Awesome!

Sponsored

 

[joshmeister]

For those still following here is the end of the story from me. I did go back into the dealership and as agreed the financing paperwork was correct and the title application had my name as the owner. I confirmed it was a retail agreement one last time. The dealer never brought back up the paperwork that was incorrect, which they previously said was their Internal paperwork and didn’t really matter. I had refused to sign it previously because it did not match the Ford credit paperwork. The finance guy that I had been working with didn’t say more than three words to me. Never said hello, just pointed to a chair and pushed the paperwork across the table. Never thanked me for my business, or even told me to have a good day. The Director of finance was nowhere to be found. I will never do business with AutoNation Ford Katy in the Houston area again. Moral of the story for anyone else is to be as informed as you can and not let the dealership finance people push you around or tell you you don’t know what you’re talking about just because there is a new program they are not familiar with. They genuinely seemed surprised that I actually read the paperwork I was signing. They were almost annoyed I was reading it . The only person who ever acknowledged they were doing something wrong is the GM. I negotiate purchasing agreements as part of my professional life and I would never do business the way these people did. The only other positive experience I had during the whole ordeal was with the sales guy. Maybe he was just playing the “good cop” but he seemed genuine. I did get one last laugh in when I wrote the check for the down payment. They asked me to write it for an amount including the $500 deposit by mistake. I just sat back in the chair and said “ah ah ah” and he quickly recanted and asked for the lower amount. I’m sure he just misspoke, but I could tell it hurt him to have to concede that I was right once more.

I'm sorry you had that experience. I'm sure that can ruin your whole taste for the car and brand. Believe me I had this thread and your experience in my mind when I went in to do the purchase but my Ford dealership acted 100% majestically and gracefully, from arrival, paper work, financing with Ford Options, getting the rebates on the books, to the next day coming back and being my tech support, helping me figure out how to use the console and get Phone as a Key to work. The whole team played a part and was excited for me. I felt so lucky and proud.

It's an interesting and sad contrast between your experience and mine, so let me plug Ford Encinitas (near San Diego) for anyone with concern

 

[tacobellcow]

First payment at delivery is for RCL (leases). Not retail installment contracts like Ford Options.

Anything you pay at delivery should go towards the down payment on your contract (unless you're paying some fee's/taxes out of pocket, outside of the financing).

Here is what my contract looked like with Ford Options as an example of how your payment schedule should look if doing 48 months. (notice the balloon contract provisions box is checked)

I have this same documentation for my Ford Options. I guess that’s all we need then. Another thanks to this thread for the reassurance.

Sponsored