Error Message: SRS Failed Due Low DTE

acain0412

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Hi, I'm wondering if anyone else has gotten this error message before on their Mach e and if so, what happened?

Today I got a message through the app with the title "SRS Failed Due Low DTE". When I opened it, the full text says "Your scheduled start was not initiated because Blucille has low DTE while unplugged. Please plug in your vehicle to increase your DTE level."

A few things to note:
  • My car is a '22 Premium
  • It as plugged in and at 100% charge when I received the above message about DTE
  • Yesterday afternoon I got a different error message on the app: "Plug in to maintain 12v battery - Please plug in Blucille to recharge its battery. It's voltage is low, which could make it difficult to start your vehicle"
  • Shortly after I got that message about the 12v on the app I had to go somewhere. When I got in the car I got a dashboard error message that said "12v battery fault - service soon". The car started fine, I was able to go run my errand, start the car again, and drive it home with no issue.

I searched the forums for both error messages and there's plenty on the 12v error, some of which indicates it's a bug and you can ignore the message and others whose cars crapped out shortly after so I still don't know what to think about that. The error message today about DTE...well, I can't find much about that. Some people were mentioning a DTE charging program, but that doesn't seem to be what this error is about and to my knowledge, I never enrolled in it anyway.

Has anyone else experienced either or both of these messages? How concerned should I be?

I plan to take it to the dealer regardless, but wanted to ask all of you since the service departments are hit or miss as to how much they actually know about servicing these cars.
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Ochroma

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I also got this same message "SRS failed due low DTE" from FordPass. I'm going to change nothing and see if it happens again. Did you find out anything more since this post?
 
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hotrodmatt

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I just got this message this morning. My car was plugged in, and at 90% SOC, so it doesn't make much sense.
 

Waiting4MachE

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I too got this message today. Seems like a few of us got it today or recently. Wonder if it was some glitch or maybe a bug with the latest update? I have a ‘22 premium fwiw.
 

AE0MT

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I got this message this morning as well. 21 premium standard range awd. Plugged in and at 90%
 


Supe2000

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Same, got the error message this morning. Plugged in and at 90%. It had also already done it’s scheduled start. Maybe something with the most recent software update? Weird.
 

usmcsatcom

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Same here. Just got the latest update yesterday.
 

kennethjk

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What exactly is weird, an update followed by some other glitch, nothing unusual unfortunately

curious if you all have the same year car and software update ?
 

machguy22

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My 2022 prem awd got the message today, was charging to 100%. Is any one else seeing the auto re gen option greyed out in the vehicle menu. Just noticed it after the update yesterday?
 

Ford Motor Company

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My 2022 prem awd got the message today, was charging to 100%. Is any one else seeing the auto re gen option greyed out in the vehicle menu. Just noticed it after the update yesterday?
Hey there! Can you please send me a DM with your VIN and dealer name/location so I can look into this low DTE message concern for you? I'd be happy to see what I can do to assist! To send a private message, just click on our username and select "Start Conversation".
 

khbkhb

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I got this message this morning as well. 21 premium standard range awd. Plugged in and at 90%
21 GTPE, also at 90% SoC and plugged in when this message appeared. I note that there is another rolling update pending (I've set it to update immediately rather than awaiting tonights scheduled interval).
 

lwatkin9

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Same issue at 7:35am, 2021 Premium Mach-e, plugged in near 100%
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