Forc Credit SNAFU

[krafty81]

So I used Ford Credit to buy my car. Says first payment due 22 May. I never received a bill in the mail from them. When I go online, it says I need the account number from the bill to setup online billpay. Calling Ford but has this happened to anybody else? I do not want to be late.

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[KennyCaphill]

call Ford Credit’s automated system. You can get your account number by answering some basic personal questions (DOB, last 4 # if your SS) then set up bill pay online. Same thing happened to me.

 

[macchiaz-o]

Call Ford Credit and the robot on the other end will read your account number to you.

Scroll down this page for the phone number: https://www.ford.com/finance/customer-support

Edit: Sorry for repeating what Kenny said. He types faster than me.

 

[krafty81]

Call Ford Credit and the robot on the other end will read your account number to you.

Scroll down this page for the phone number: https://www.ford.com/finance/customer-support

Edit: Sorry for repeating what Kenny said. He types faster than me.

You guys are awesome that worked great thanks!

 

[timbop]

I got my first paper bill a couple of days before it was due, so yes this seems to indeed be "situation normal".

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