generaltso
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No.
Kamuelaflyer
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PAAK can be inconsistent for some. Try turning BlueTooth off from the settings menu/app on your phone. Wait at least 10 seconds, turn it back on and see if it connects properly.
duquel
New Member
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- #6
I spent three hours with tech support this morning. We went through every reset possible on my iPhone and MME. After being past down by four techs, they sent me to Ford Pass support. Ford Pass support stated that there is an issue with Ford Pass and Blue tooth and that engineers are working on it. This issue started last night and I couldn't use keyless access or start my MME without the key fob. If this is the case, I wish they had told me that before spending three hours looking for help.
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Hi there! I would be happy to look into your Mach-E's Bluetooth and CarPlay issues on my end. To get started, could you please send a private message with the name/location of your local Ford dealer and your Mach-E's VIN?
RickMachE
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This is one of the biggest failings of Ford IMO. When they know of an issue, post it on a website so customers (and Ford employees) don't waste their time like this. I spent a total of an hour over the last week unsuccessfully trying to re-enable PAAK.
duquel
New Member
- Thread starter
- #9
I spent another couple hours this morning with tech. They said they would "escalate" the issue. Before she hung up, she asked if I had updated the software. So I did. This fixed the issues. I guess the moral of the story is, "update your cell phone software" it could save you 5 hours of your time. Ha! Ha!
