Is it a red flag for my dealership

[dnlsatriani]

I have an order in the same status as you. Ask to talk to your dealer inventory manager or the like. They have the 4 digit code you need. While you are at it get the dealer code. With those two pieces of data. The ford chat feature can tell you if your order is “unscheduled-clean”

Yesterday when i called them they gave me the dealer code but they said unfortunately cannot see your order number. I think i will visit them today after work.

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[SpaceEVDriver]

Hello. I've read some people contacted their dealers to add park assist prep kit. I called my dealer to ask about this issue and they didnt know anything. I called Ford to ask them just to find out they cannot find my order with the 8 digit order number that is shown when i log in into my Ford account. They asked me for 4digit order number or my VIN number. I called back my dealership to ask them for the 4 digit order number and they told me that the 8 digit is reservation number and they cannot see my 4 digit order number.
I ordered online on 11/19/2021 Premium AWD SR.

The 8 digit Order ID (also called Confirmation Number) is a mostly useless code only used in Ford's order reservation database, not its vehicle tracking database. Why they don't translate that to their order number system is something I don't understand, but I'm betting it has to do with the fact that their online ordering system was provided by one vendor many, many years after their vehicle tracking system was developed by a different vendor and the two systems simply aren't compatible.

Did you finalize your order with the dealer and pay your reservation/order fee? They can run a Preview Order Report that will include your 4-character (alphanumeric) order code. It'll look like the one shared by @ChuckA. You might also ask for a Vehicle Visibility Report.

Also check all your emails from Ford confirming your order. One of them may have a VIN in the email. However, the first time I see my VIN included is in my "Scheduled For Production" email.

The Order Code in the Preview Order Report shared by @ChuckA ends up on your Window Sticker. If you have your VIN, you may be able to download your Window Sticker from one of several sources (links throughout this forum). However, you won't be able to get the Window Sticker until some point after the vehicle is scheduled for production. The Order Code is the 4-character code in the "Item #" box.

 

[dnlsatriani]

Ive got the order summary from the dealer today. I finally have my 4 digit order number. The guy who i spoke with gave me the paper and he even add the prep kit. I received email from Ford 10 min after that my order updated.
I dont know if the car is scheduled for production or the email is because of the prep kit. I guess i will find tomorrow. Fingers crossed.

 

[MnSparty38]

Not OP.

I’ve received the email from ford confirming my order was placed in Feb. When I login to my ford account, I don’t see it there. Ordered through the dealership. Should it be in my ford account, even if it isn’t scheduled yet?

 

[dnlsatriani]

Not OP.

I’ve received the email from ford confirming my order was placed in Feb. When I login to my ford account, I don’t see it there. Ordered through the dealership. Should it be in my ford account, even if it isn’t scheduled yet?

No. You have to contact your dealership for updates on your status. You can see your order in the account only if you submitted your order online.

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