Is the instrument panel dying

AZPony

Member
First Name
David
Joined
Jul 30, 2022
Threads
2
Messages
12
Reaction score
7
Location
AZ
Vehicles
MME
Country flag
Vertically smeared right side of the panel appeared after a start and staying there. Changing the background or trying doing the 2 types of resets does not help. As if the "video card" for the display would fail. Admittedly, 120F exposure in Phoenix heat.
I did not find such issue online or here.

Ford Mustang Mach-E Is the instrument panel dying dis
Sponsored

 
Last edited:

Ford Motor Company

Well-Known Member
Official Ford Account
First Name
Brian
Joined
May 10, 2021
Threads
68
Messages
3,456
Reaction score
6,530
Location
Michigan
Vehicles
Mustang Mach-E
Occupation
Real Human & Community Manager
Country flag
Hi there! Will you send us a message with your VIN and your local Ford dealer? We can investigate things on our end.
 
OP
OP

AZPony

Member
First Name
David
Joined
Jul 30, 2022
Threads
2
Messages
12
Reaction score
7
Location
AZ
Vehicles
MME
Country flag
Dani from Ford Social Media Team replied (above) and I provided the requested info. At the end I was directed to a local AutoNation Ford dealership. I reserved to drop off on Saturday in AM but I was called they need to run diagnostics for 3 days, so I cancelled and went with Chapman Ford as they promised 1-2 days. After test, they suggested replacing the display but the new one they received does not light up the left half, so back to Ford it goes and hopefully the new one tomorrow will work. If not, then the problem is elsewhere :(
 

ack154

Well-Known Member
Joined
Jan 24, 2024
Threads
37
Messages
851
Reaction score
1,446
Location
NY
Vehicles
2023 Mach-E GT PE
3 days for diagnostics?? GTFO. That's insane. I mean, just say your appointment is 3 days from now and be done with it.

Good luck though. That really does look like the display panel itself is dying, so it should be a warranty swap.
 

SonicBlue

Well-Known Member
First Name
Karim
Joined
Jun 30, 2024
Threads
30
Messages
1,139
Reaction score
2,057
Location
Chicago
Vehicles
2021 Mach E
Country flag
Hopefully it is under warranty. Maybe you’ll get one that doesn’t buzzzzz!
 


OP
OP

AZPony

Member
First Name
David
Joined
Jul 30, 2022
Threads
2
Messages
12
Reaction score
7
Location
AZ
Vehicles
MME
Country flag
On a second attempt, the dealer repaired the cluster display and it is working normally and without buzzing.
 
OP
OP

AZPony

Member
First Name
David
Joined
Jul 30, 2022
Threads
2
Messages
12
Reaction score
7
Location
AZ
Vehicles
MME
Country flag
Definitely the baking of the cluster instrument in the AZ sun got me concerned if the hardware failed because of the temps. At least I have the extended warranty.
Sponsored

 
 







Top