Issues creating PAAK

[sarahest92]

I’ve tried several times to set up PAAK on my phone. And it never works ? always has an error message

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[RickMachE]

I’ve tried several times to set up PAAK on my phone. And it never works ? always has an error message

Might want to list the steps you followed and post a picture of the error message.

 

[Murse-In-Airy]

Number one problem I used to have with setting up PAAK was that if CarPlay is connected, then the connections are already in use and PAAK can’t negotiate a connection. I don’t know your case, but I always mention to make sure you turn off CarPlay in the general settings of your phone before trying to set up PAAK. Once you get PAAK, then turn CarPlay back on.

 

[AliRafiee]

What’s the error message. On the note, I tried to mow my lawn yesterday. I tried a bunch of times and it didn’t work.

 

[sarahest92]

Might want to list the steps you followed and post a picture of the error message.

 

[sarahest92]

Number one problem I used to have with setting up PAAK was that if CarPlay is connected, then the connections are already in use and PAAK can’t negotiate a connection. I don’t know your case, but I always mention to make sure you turn off CarPlay in the general settings of your phone before trying to set up PAAK. Once you get PAAK, then turn CarPlay back on.

Ok I tried turning off the car play, still got the error message. Posted a screen shot.

 

[Sbart]

Same issue/error I get. Have tried it numerous times over the past month+ and same error.

 

[JM22681]

I think you might want to try deleting the app and reinstalling it. There is some weird caching it does and if it's in that state where its partially configured that is the only solution I've found to clear it up

 

[Mach-Lee]

Pretty sure that means the car isn't getting a good cellular signal. Make sure the car is parked outside in an area with AT&T cellular coverage and try again. Cellular communication with the vehicle is required to set up PAAK.

If that doesn't work, I'd try a 12V reset next. And finally a master reset from the car after deleting the app on your phone if it still doesn't work.

 

[volarium]

I will tell you exactly what you need to do. If you have tried everything else that people have suggested, then you probably need to pull a fuse. Under the glove box is an interior fuse box. You need to get into that, and then briefly pull out the fuse called 18/19. Wait a minute, then replace the fuse. I bet this solves your problem.

 

[Jay]

I had this exact message about 20 times this Friday,
The next day i tried again from a location with better cell service and it worked perfectly. I suggest trying a better cell signal as a way to resolve this.

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