Liftgate open warning message

[lesz]

When I started my ‘22 MMEGTPE this afternoon, I got the ‘liftgate open’ warning message. I checked, and the liftgate appeared to be closed. I turned the car off, locked, unlocked and restarted the car several times and the message continued to reappear. I was unable to open the liftgate with either the key fob or the PAAK. 10 minutes into my drive to the dealership the warning message disappeared. At the dealership, we could not re-create the message, but the liftgate would not open. it appeared to unlock, but it would not raise or lower automatically. Anyone else experience this?
Also, no recent OTA updates.

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[Ford Motor Company]

When I started my ‘22 MMEGTPE this afternoon, I got the ‘liftgate open’ warning message. I checked, and the liftgate appeared to be closed. I turned the car off, locked, unlocked and restarted the car several times and the message continued to reappear. I was unable to open the liftgate with either the key fob or the PAAK. 10 minutes into my drive to the dealership the warning message disappeared. At the dealership, we could not re-create the message, but the liftgate would not open. it appeared to unlock, but it would not raise or lower automatically. Anyone else experience this?
Also, no recent OTA updates.

Hi Les! I can look into your Mach-E's tailgate/error message concern on my end. To get started, could you please send a private message over with the name/location of your local Ford dealer and your Mach-E's VIN?

 

[lesz]

thanks very much for your offer of assistance. I’ll send you a note right away.

 

[lesz]

Problem solved. User error. I was unaware there was an option to turn off the ‘power’ portion of the power liftgate. I don’t remember ever doing it intentionally, the dealer offered it may have happened/defaulted after an OTA update. In any case, thanks to both my dealer (Battlefield Ford in Culpeper, VA) and to Ford Media Relations for offering to get involved (via this forum).

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