Main Screen Glitches; like static

[NewGuy]

Anyone else ever have these glitches on the main screen? It's almost like little vertical lines of static that are just one pixel wide. Sometimes they're the full length of the screen, other times they are just a quarter-inch tall. They flash very quickly. In this video it's during CarPlay, but that's not the only time it happens; I've also seen it when just on the built-in radio presets page. Pay attention to the gray box with arrival time and miles remaining. They can happen anywhere, this is just a tight crop to hide the map. I also attached a couple still images

I presume a trip to the dealer is in store; think this would be a full screen replacement?

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[AliRafiee]

Try a force reboot first

 

[NewGuy]

I've noticed this problem for a month or two now. While I've not rebooted as a result of seeing the glitches, I'm pretty sure I've rebooted the screen in that time. I'll make a note to try it though.

Seems to me like it might be more hardware, than software, though.

 

[Ford Motor Company]

Anyone else ever have these glitches on the main screen? It's almost like little vertical lines of static that are just one pixel wide. Sometimes they're the full length of the screen, other times they are just a quarter-inch tall. They flash very quickly. In this video it's during CarPlay, but that's not the only time it happens; I've also seen it when just on the built-in radio presets page. Pay attention to the gray box with arrival time and miles remaining. They can happen anywhere, this is just a tight crop to hide the map. I also attached a couple still images

I presume a trip to the dealer is in store; think this would be a full screen replacement?

Good morning! I would be glad to help you out with this screen concern should you need further assistance. Just shoot us a direct message with your VIN and dealer name/location, and I'll get right on it. To send a direct message, just click on our username and select "Send Direct Message". Thank you!

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