My trunk opens just bit, only sometimes?

Trax

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So I’ve monitored my trunk for several weeks now and here is what happens.

My trunk only opens a little bit only when:
  • I use the trunk physical button after the car has been parked for awhile.

It opens fully when:
  • I use the app
  • I use the touchscreen in the car
  • I’ve just parked and use the button
  • The car is on and I use the button
Is this normal behavior? Because it’s annoying. There is no scenario where hitting the button to open the trunk while I have my keys and/or phone that it should not just open all the way.

Is it a feature or a bug? ?
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Trax

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The button on the trunk is programmable. It is now, probably by accident, programmed to open just a little bit.

check here:

Interesting! I searched and never saw this. Thank you.
 

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So I’ve monitored my trunk for several weeks now and here is what happens.

My trunk only opens a little bit only when:
  • I use the trunk physical button after the car has been parked for awhile.

It opens fully when:
  • I use the app
  • I use the touchscreen in the car
  • I’ve just parked and use the button
  • The car is on and I use the button
Is this normal behavior? Because it’s annoying. There is no scenario where hitting the button to open the trunk while I have my keys and/or phone that it should not just open all the way.

Is it a feature or a bug? ?
If it open fully when unlocked but not fully when locked…it’s a bug. There is a software update that fixes it. Have to get the dealer to apply it or wait for OTA.
 
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Trax

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If it open fully when unlocked but not fully when locked…it’s a bug. There is a software update that fixes it. Have to get the dealer to apply it or wait for OTA.
Ah. Well I have a way to push updates. I’ll check that out. Ty.
 


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There is an OTA software update for the liftgate to fix this. I just got it last week on my 2023.
 

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So I’ve monitored my trunk for several weeks now and here is what happens.

My trunk only opens a little bit only when:
  • I use the trunk physical button after the car has been parked for awhile.

It opens fully when:
  • I use the app
  • I use the touchscreen in the car
  • I’ve just parked and use the button
  • The car is on and I use the button
Is this normal behavior? Because it’s annoying. There is no scenario where hitting the button to open the trunk while I have my keys and/or phone that it should not just open all the way.

Is it a feature or a bug? ?
Bug, the RGTM module needs an update. There was an OTA for it, or you can ask your dealer to apply it.
 
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Trax

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There is an OTA software update for the liftgate to fix this. I just got it last week on my 2023.
Sucks because I just got an update but it didn’t fix it. I have a 2023 as well.
 

smhenn

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Sucks because I just got an update but it didn’t fix it. I have a 2023 as well.
Are you sure it was the liftgate update? A bunch of other updates have been flowing to the 23s recently.
 

CameraCarl

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Sometimes mine does that too. Most of the time it doesn't. But it always seems to open partially only when my hands are full ;)
 

jetermeyer

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Which is the liftgate update
 

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The button on the trunk is programmable. It is now, probably by accident, programmed to open just a little bit.

check here:

Mine is behaving exactly the same, annoying as hell
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