PAAK Glitch

[agdad]

My phone as a key is able to unlock and start my car......but
on the phone itselt the windows up, windows down, trunk open, and frunk open are no longer dark but unavailable. and not functioning....any ideas ?

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[DevSecOps]

You have to be within Bluetooth range and connected via Bluetooth for those to function. This is by design.

The other features, lock, unlock and remote start can be done out of range of Bluetooth.

 

[agdad]

Bluetooth is turned on and Im sitting in the car

 

[DevSecOps]

Bluetooth is turned on and Im sitting in the car

Does it say "Bluetooth Connected" in FordPass under the remote start button?

 

[agdad]

Does it say "Bluetooth Connected" in FordPass under the remote start button?

Does it say "Bluetooth Connected" in FordPass under the remote start button?

No

 

[DevSecOps]

No

Then that's why.

Turn off bluetooth and turn it back on and see if it connects. Once it's connected then you should be able to use those features again.

 

[agdad]

Tried that several times

 

[DevSecOps]

Tried that several times

Ok, well then re-setup PaaK. If Bluetooth isn't connected then those icons will remain greyed out. There's no getting around that. At this point you have to figure out if it's the phone or the car. My guess, and 99.9999% of the time, it's the phone.

 

[worachj]

What does your optimize phone as a key settings look like?

 

[agdad]

Took it to College Station Ford this morning and 3 people tried to fix it with no success so they did a total reboot and all is working fine now. Now it's time to go reset all my preferences ! Thanks for everyones help!!

 

[SalsabyJake]

I had the same problem, and after removing the PAAK completely and re-setting it up, it started functioning. I think it has to do with correct pairing of the phone with FordPass. The Bluetooth connection is 5 numbers followed by MACH E. I had that but it didn't work. So I deleted that Bluetooth connection, removed PAAK completely and started over and it worked after setup. I just tried it again - walking up the car with no key. After I "woke the car up" by pressing a door button, it connected and unlocked the doors, all icons were not grayed out, and Bluetooth was connected. FordPass 4.28.0

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