Plug and Charge unable to deactivate.

[wenklaw]

Hi

Due to problems i have at BP pulse DC fast chargers I want to disable plug and charge. I open FP app slide the slider to disable, circle whirls round for ages but it never deactivates P&C. Tried the usual, clear cache, reinstall app, tried on iOS and android and no luck.

P&C works fine for me at Ionity but BP pulse ( dc 150 kW new ones) It will start eventually and within seconds get a charging error. If i unplug and I flash the ford blue oval rfid card before it has time to think it will start okay.

Would rather just disable plug and charge if its going to be problematic as flashing the rfid isn't exactly adding any inconvenience.

Anyone else had issues with P&C at BP 150kw DC chargers and/or disabling P&C on the FP app?

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[YunniorO]

As far as I am aware at this moment, only Only Electrify America supports "Plug & Charge" for Ford EV's. I believe there was another that supported it, but as of right now, only EA appears to work.

In terms of disabling plug and charge, I’m not quite sure why you would have to. I’ve never had any issues with just plugging in normally and paying using my card at non-EA stations.

You’re probably getting a charge fault because it isn’t a supported plug and charge station. Although, really you should only be getting a fault unless there’s an issue with the station to my knowledge, then again if the station goes too long without a valid payment, it probably would error out... I’m also not sure what you mean by BlueOval RFID card, are you talking about the Blue Oval credit card? If so, that has nothing to do with charging and just reads the same way as any other credit card.

Long story short, BP isn’t supported with Plug and Charge and trying to use it more than likely just make the charge station do nothing or error out. You’ll need to use a regular payment method at BP stations and you shouldn’t have to disable P&C for this.

 

[wenklaw]

As far as I am aware at this moment, only Only Electrify America supports "Plug & Charge" for Ford EV's. I believe there was another that supported it, but as of right now, only EA appears to work.

In terms of disabling plug and charge, I’m not quite sure why you would have to. I’ve never had any issues with just plugging in normally and paying using my card at non-EA stations.

You’re probably getting a charge fault because it isn’t a supported plug and charge station. Although, really you should only be getting a fault unless there’s an issue with the station to my knowledge. I’m also not sure what you mean by BlueOval RFID card, are you talking about the Blue Oval credit card? If so, that has nothing to do with charging and just reads the same way as any other credit card.

Uk section mate and not relevant to the UK (stuck record I am)

The UK blue oval RFID card you get when tou buy the mach e is not a credit card or a contact less credit card, its an RFID card. Here in the UK many commercial chargers only actually accept RFID cards or payment via an app however newer chargepoints tend to accept contact less credit/debit card payments too

Ionity and bp pulse DC rapid chargers are the only 2 providers that should support plug and charge in the UK

I want to disable P&C BECAUSE if its enabled it causes me problems as BP pulse. Before BP pulse was enabled as P&C I had no issues

 

[YunniorO]

Uk section mate and not relevant to the UK (stuck record I am)

The UK blue oval RFID card you get when tou buy the mach e is not a credit card or a contact less credit card, its an RFID card. Here in the UK many commercial chargers only actually accept RFID cards or payment via an app however newer chargepoints tend to accept contact less credit/debit card payments too

Ahhh that makes sense, please mind my poor reading comprehension - my comment was more specific to the US, I wish I knew more about the UK variants, but unfortunately not. Hopefully a UK member can provide some info.

 

[alastaid]

Hi, can only confirm I have the same issue, my Blue Oval discount subscription has expired, so I am switching to use my Electroverse card, and I saw in the Electroverse app you can enable P&C, so I tried to disable it in the FP app first, but like you it just spins around for ages and does nothing, so just using my RFID card for now.

 

[Wonky_Donkey]

As far as I am aware at this moment, only Only Electrify America supports "Plug & Charge" for Ford EV's. I believe there was another that supported it, but as of right now, only EA appears to work.

In terms of disabling plug and charge, I’m not quite sure why you would have to. I’ve never had any issues with just plugging in normally and paying using my card at non-EA stations.

You’re probably getting a charge fault because it isn’t a supported plug and charge station. Although, really you should only be getting a fault unless there’s an issue with the station to my knowledge, then again if the station goes too long without a valid payment, it probably would error out... I’m also not sure what you mean by BlueOval RFID card, are you talking about the Blue Oval credit card? If so, that has nothing to do with charging and just reads the same way as any other credit card.

Long story short, BP isn’t supported with Plug and Charge and trying to use it more than likely just make the charge station do nothing or error out. You’ll need to use a regular payment method at BP stations and you shouldn’t have to disable P&C for this.

Hiya

As far as I’m aware only Ionity support plug and charge here in the UK. If you’re using BP Pulse chargers you still have blip your card.

What causes confusion is the Aral Pulse logo in the plug & charge settings in FordPass. As far as I know that’s the German arm of BP’s charging division - and it may only be relevant when using their chargers in Europe.

Of course that doesn’t explain why you can’t toggle the P&C switch in FordPass but it may explain why you’re having issues when using BP Pulse chargers.

 

[Wonky_Donkey]

Hi, can only confirm I have the same issue, my Blue Oval discount subscription has expired, so I am switching to use my Electroverse card, and I saw in the Electroverse app you can enable P&C, so I tried to disable it in the FP app first, but like you it just spins around for ages and does nothing, so just using my RFID card for now.

Just as a quickie - if you read the small print - Octopus Electroverse doesn’t support Plug & Charge on Mach-E’s yet. Something to do with the installation of a security token onto the vehicle which they haven’t sorted yet.

 

[wenklaw]

Hiya

As far as I’m aware only Ionity support plug and charge here in the UK. If you’re using BP Pulse chargers you still have blip the your card.

What causes confusion is the Aral Pulse logo in the plug & charge settings in FordPass. As far as I know that’s the German arm of BP’s charging division - and it may only be relevant when using their chargers in Europe.

Of course that doesn’t explain why you can’t toggle the P&C switch in FordPass but it may explain why you’re having issues when using BP Pulse chargers.

Bejesus aral pulse not bp pulse. Ford excels again. Do we even have aral in the UK?

And yes it still doesn't sort the inability to disable P&C via the app

 

[Wonky_Donkey]

Bejesus aral pulse not bp pulse. Ford excels again. Do we even have aral in the UK?

No I don’t think they have any in UK ?

Ford’s charging network is a very European wide thing because of IONITY so that’s probably why we see it. Handy if you ever drive to Germany though ?

 

[YunniorO]

No I don’t think they have any in UK ?

Ford’s charging network is a very European wide thing because of IONITY so that’s probably why we see it. Handy if you ever drive to Germany though ?

To be fair, we’re not getting any better treatment in the US for P&C. I believe we used to have two providers and then it shortened to just EA.

I would rather find a non-EA station without P&C than an EA station with p&C. The EA station in Castle Rock, Colorado has been restricted at 30-40KW for over a month now and EA claims they’ve had a work order in for nearly two months lol

 

[wenklaw]

Finally P&C shows deactivated on the app and an ionity charger required my RFID card

 

[Dunc999]

Hi, can only confirm I have the same issue, my Blue Oval discount subscription has expired, so I am switching to use my Electroverse card, and I saw in the Electroverse app you can enable P&C, so I tried to disable it in the FP app first, but like you it just spins around for ages and does nothing, so just using my RFID card for now.

Even though Blue Oval discount elaspses, the BP price still appears to remain the same at .359p per KWH for some reason, using the RFID card.

 

[wenklaw]

Even though Blue Oval discount elaspses, the BP price still appears to remain the same at .359p per KWH for some reason, using the RFID card.

any idea if it remains discounted at ionity chargers?

 

[Dunc999]

I haven't managed to try Ionity yet since my sub ran out, but BP consistently still the same.

 

[wenklaw]

My only worry is they end up trying to recoup the money at a later date, I know difficult for them to do but hassle if they did try it on.

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