Problem with service and Ford is not helping.

[valfam]

Prompting for the VIN number response? ?

I sent them that plus the Ford case number plus my personal information.

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[valfam]

Dealer just let me know the car should be ready tomorrow for pickup.

 

[valfam]

I picked up my car today. I now have a dent on the drivers door and a scratch on the front fender wheel trim. I also saw on the service order they wrote that I said i had problems charging. That's not true. The only problem I had was the little halo light on the button to open the door was not working. What a dishonest dealer. Luckily it's all covered by Ford. imagine if a person without warranty to pay for this work.

 

[valfam]

I started to charge the car using a level 1 charger to make sure it still works an hour into charging i heard a strange noice coming from the car. It was the coolant tank was empty and it was air coming from the lines. I took the car back to the dealer would you believe they sis not say sorry about this we will fix it right away. They asked me are you sure it needs coolant? I said look at the low and max line is the water near it? They added more coolant and the noise stopped. My god...

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