will 250kwh freebie expire ?

[bostonman]

My 2023 MME came with 250kwh complementary charge but I haven't tried that (local EA stations always busy or broken).
Is there any expiration days for that ? I login to Ford and cannot find the 250kwh info on my dashboard any more.
Thanks

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[bostonman]

Bard GPT told me this. I am always impress by the AI bot and I think I should trust the answer


There is an expiration date for the Ford complimentary 250 kWh of fast charging. However, the specific date depends on the model of your Ford electric vehicle:

• Mustang Mach-E: The 250 kWh credit expires 3 years from the warranty start date for your Mach-E.
• F-150 Lightning: While there's no official expiration date announced for the F-150 Lightning's 250 kWh credit, some sources suggest it might also follow the 3-year expiration period similar to the Mach-E.

It's best to check your specific Ford model's information or contact your local Ford dealership for confirmation. You can also find details about your complimentary charging in the FordPass app under the "Charging" section.

Here are some additional things to keep in mind:

• The idle fees associated with charging are not covered by the complimentary 250 kWh credit.
• You must be enrolled in FordPass Rewards to receive the credit.
• The credit can only be used at Electrify America charging stations.

I hope this information helps! Let me know if you have any other questions.

 

[azerik]

My 2023 MME came with 250kwh complementary charge but I haven't tried that (local EA stations always busy or broken).
Is there any expiration days for that ? I login to Ford and cannot find the 250kwh info on my dashboard any more.
Thanks

It's under (Ford Pass App)
Vehicle -> Blue Oval Charge Network.

 

[TheSteelRider]

Bard GPT told me this. I am always impress by the AI bot and I think I should trust the answer


There is an expiration date for the Ford complimentary 250 kWh of fast charging. However, the specific date depends on the model of your Ford electric vehicle:

• Mustang Mach-E: The 250 kWh credit expires 3 years from the warranty start date for your Mach-E.
• F-150 Lightning: While there's no official expiration date announced for the F-150 Lightning's 250 kWh credit, some sources suggest it might also follow the 3-year expiration period similar to the Mach-E.

It's best to check your specific Ford model's information or contact your local Ford dealership for confirmation. You can also find details about your complimentary charging in the FordPass app under the "Charging" section.

Here are some additional things to keep in mind:

• The idle fees associated with charging are not covered by the complimentary 250 kWh credit.
• You must be enrolled in FordPass Rewards to receive the credit.
• The credit can only be used at Electrify America charging stations.

I hope this information helps! Let me know if you have any other questions.

We are just now hitting 3 years of ownership from the earliest owners, so maybe someone can post who has hit their 3 years with credits left in their account to confirm or deny?

 

[generaltso]

I've got 500kWh that will be expiring in March. Unless they decide to eliminate the expiration like they did with the Blue Oval Charging Network subscription.

 

[bostonman]

I signed up for the Ford Chat and they replied this:

Q: Is there any expiration date for the complementary 250kwh came with my 2023 MachE ? ​

"There is no expiration date on the complementary 250 kWh’s when it comes to the public charging."​

Looks like they have changed the rule so no more expiration date now.

 

[generaltso]

I signed up for the Ford Chat and they replied this:

Q: Is there any expiration date for the complementary 250kwh came with my 2023 MachE ? ​

"There is no expiration date on the complementary 250 kWh’s when it comes to the public charging."​

Looks like they have changed the rule so no more expiration date now.

Or the customer service rep doesn't know. Wouldn't be the first time.

 

[azerik]

We are just now hitting 3 years of ownership from the earliest owners, so maybe someone can post who has hit their 3 years with credits left in their account to confirm or deny?

Like this?

 

[TheSteelRider]

Like this?

Alright, I better use my remaining 26 KWh in the next month then!!!

 

[Mirak]

Somehow, in the last nearly 3 years, I've managed to use 423 of my 500kWh allotment! I've got until March 7...

 

[generaltso]

Somehow, in the last nearly 3 years, I've managed to use 423 of my 500kWh allotment! I've got until March 7...

I would have used some of them if they weren't restricted to a charging network that doesn't exist in my state.

 

[Mirak]

I would have used some of them if they weren't restricted to a charging network that doesn't exist in my state.

LOL. I know your pain. The one city I commonly road-trip to, Kansas City, has only one EA station… and they installed it in the far-eastern suburbs of Independence, MO, a 30 minute drive away from my destination in the far more affluent and populous Johnson County, Kansas suburbs. That’s some wisdom.

There is an EA station close to my house in Wichita, ironically, that I’ll sometimes visit if I need to juice up quickly in an emergency situation. That’s how I’ve used most of my allotment.

 

[Mach1E]

You can have mine. I wouldn’t DC charge even if they paid me.

So “free” isn’t even tempting.

 

[bostonman]

Or the customer service rep doesn't know. Wouldn't be the first time.

Guess what... you are right !! They get back to me with this follow up text:

• Is there any expiration date for the complementary 250kwh came with my 2023 MachE ?
  
  
• FORD OTA-Team • 1:18 PM
  Message from FORD OTA-Team, There is no expiration date on the complementary 250 kWh’s when it comes to the public charging., Tuesday, January 16 2024, 1:18 PM.
  1:26 PM
  Message from you, Thanks for the answer, Tuesday, January 16 2024, 1:26 PM.
  
  
  
• FORD OTA-Team • 1:30 PM
  Message from FORD OTA-Team, It does look like I was wrong there is an expiration date of 3-years to use them. But you are well away from being at the 3-year mark. I apologize for the misinformation on my part. Do you have any questions regarding public charging?, Tuesday, January 16 2024, 1:30 PM.
  FORD OTA-Team • 1:51 PM
  
  

 

[ChasingCoral]

Guess what... you are right !! They get back to me with this follow up text:

• Is there any expiration date for the complementary 250kwh came with my 2023 MachE ?
  
  
• FORD OTA-Team • 1:18 PM
  Message from FORD OTA-Team, There is no expiration date on the complementary 250 kWh’s when it comes to the public charging., Tuesday, January 16 2024, 1:18 PM.
  1:26 PM
  Message from you, Thanks for the answer, Tuesday, January 16 2024, 1:26 PM.
  
  
  
• FORD OTA-Team • 1:30 PM
  Message from FORD OTA-Team, It does look like I was wrong there is an expiration date of 3-years to use them. But you are well away from being at the 3-year mark. I apologize for the misinformation on my part. Do you have any questions regarding public charging?, Tuesday, January 16 2024, 1:30 PM.
  FORD OTA-Team • 1:51 PM
  

Nice! I'm glad to see they sent you a correction. That Text Ford service may work out.

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