Production Schedule for my GTPE!!

[cargo]

Anyone who didn't convert their GT reservation to an order by June 30th had it canceled. I saw someone else post the reminder email and it even said something like 'Don't lose your spot in line!' Every piece of communication Ford put out implied that reserving was essentially ordering early, minus locking in the final details. They even use the same reservation number as your order number, which also implies that is your spot in line.

The reservation email specifically links to https://www.ford.com/help/terms-conditions/#reservation which mentions nothing about place in line. The email before ordering opened up mentions
" XXXX, the all‑electric Mustang Mach‑E GT you reserved1 is almost yours. On Ap‍ril 2‍8, you’ll be able to take the important step of finalizing your order and verifying your details to confirm your place in line. "

No where does anything say your place in line is based on your reservation date/number. I ordered and got my place in line. If i didnt order i would not be in the line.

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[blue92lx]

Yep the dealer took his sweet time. 2 whole days. I ordered 4/27 dealer confirmed (date in the system for accepted) of 4/29. Pissed at them two since I actually went to the dealer the next day to figure out why this was not a push of a button when they got it. They blamed Ford. If Ford did not plan on dealer lag they were idiots. But again what was the point of reserving since I did not get to order early and it seemingly did not save the place in line. Look at the postings ordered 5/18 production date 9/5. Reserve date 4/7/21 order 4/27/21 production date 9/12. Can't remember the no reservation at all date but production date earlier. Long list of variations in dates all with the same conclusion.

Yeah there's definitely some kind of mess going on in the backend. Like others have said maybe they're doing runs of specific builds to make it faster for production. Which in these times where everyone is crazy behind I guess that could make sense to get more cars out faster but still it looks bad.

My dealer is super excited with my order and got it in right away (mid June order though) because it's the only GT order they've had so far. I had to change dealerships and lost time, but it sounds like I got a good dealer in the end so far.

 

[cargo]

So this is something I've been a little confused about. What did the reservations do? Like did they have first dibs at ordering?

Because to be actually fair, if you had a reservation and didn't order on day 1 and waited a week to put in your order, then why should you get your car before someone that ordered on day 1? That's how it should be processed, by order date.

Reservations usually only give you early access to ordering. It doesn't give you priority over other orders when you waited to purchase your car.

yea this is realistically how it should be, i think the problem was early ordering for reservation holders wasnt really a thing

 

[HuntingPudel]

What was your order date, and what was the order date of the one after yours? Are you sure your dealer didnt take their sweet time to approve your order?

In my case, my dealer accepted my order less than 10 minutes after it was placed on the morning of April 27. I converted to order pretty much right when it opened up for GTs. There were a few people who either reserved after me or did not reserve at all who have production weeks a month ahead of mine. If the process revolved around dealer allocation or some other nebulous variable, Ford should have let us know during the reservation process. They just let us know that we were saving our place in line.

 

[Rabidsquirrel22]

Yep the dealer took his sweet time. 2 whole days. I ordered 4/27 dealer confirmed (date in the system for accepted) of 4/29. Pissed at them two since I actually went to the dealer the next day to figure out why this was not a push of a button when they got it. They blamed Ford. If Ford did not plan on dealer lag they were idiots. But again what was the point of reserving since I did not get to order early and it seemingly did not save the place in line. Look at the postings ordered 5/18 production date 9/5. Reserve date 4/7/21 order 4/27/21 production date 9/12. Can't remember the no reservation at all date but production date earlier. Long list of variations in dates all with the same conclusion.

You and I are in the same boat. Its pretty disappointing the find out that we got screwed because of dealer issues beyond our control. Also, Ford did explicitly promise we would be ahead of new orders, despite what certain people seem to think.

 

[cargo]

Yep the dealer took his sweet time. 2 whole days. I ordered 4/27 dealer confirmed (date in the system for accepted) of 4/29. Pissed at them two since I actually went to the dealer the next day to figure out why this was not a push of a button when they got it. They blamed Ford. If Ford did not plan on dealer lag they were idiots. But again what was the point of reserving since I did not get to order early and it seemingly did not save the place in line. Look at the postings ordered 5/18 production date 9/5. Reserve date 4/7/21 order 4/27/21 production date 9/12. Can't remember the no reservation at all date but production date earlier. Long list of variations in dates all with the same conclusion.

So 5/18 guy is GT not a GTPE They are probably scheduling GT's first from the dates posted so far
4/27 guy we don't know when his dealer accepted.

At the end of the day your actual order date is your dealer acceptance date. The only person with a gripe imo is huntingPudel who ordered and accepted 4/27 and got a late Sept date

 

[hjp]

I've never seen an implication that a reservation to anything means you get privilege over others once it's opened to the public. Again ford dropped the ball because the reservation should have given you early access before the public can order and they didn't.

Also this is a symptom of dealership purchasing and why it needs to go away. You did your part the way you should have and the dealer dropped the ball.

The Ford advertisement literally said reserve your spot in line. Verbatim. Since they did not open orders up early for reservation. How you can interpret "reserve your spot in line" means anything but what it says. Dealer might suck (and does) but regardless the order was still processed within 48 hrs. Ford set up a system where dealers needed to approve the order which by default takes time. Would not have taken rocket science to sort all order coming in within 3,4,5 days, pick a cutoff, sort by reservation number then by order time. Done. No pissed off reservation holders.

FYI reservations means something. Get in line at a lot of stores black Friday you get a reservation number for the item you are in line for long before the store opens. you come back when the store is open to the public to pay/pick up your purchase (at least around here). Your reserved purchase doesn't get sold because you are not first in the store.

Sorry about the rant. Just not happy.
'

 

[cargo]

The Ford advertisement literally said reserve your spot in line. Verbatim. Since they did not open orders up early for reservation. How you can interpret "reserve your spot in line" means anything but what it says. Dealer might suck (and does) but regardless the order was still processed within 48 hrs. Ford set up a system where dealers needed to approve the order which by default takes time. Would not have taken rocket science to sort all order coming in within 3,4,5 days, pick a cutoff, sort by reservation number then by order time. Done. No pissed off reservation holders.

FYI reservations means something. Get in line at a lot of stores black Friday you get a reservation number for the item you are in line for long before the store opens. you come back when the store is open to the public to pay/pick up your purchase (at least around here). Your reserved purchase doesn't get sold because you are not first in the store.

Sorry about the rant. Just not happy.
'

It should have been an early spot for reservations i agree with that. Place in line means you get a option to order. Your reservation was met, you were able to order and were not turned down due to lack of availability

 

[cargo]

You and I are in the same boat. Its pretty disappointing the find out that we got screwed because of dealer issues beyond our control. Also, Ford did explicitly promise we would be ahead of new orders, despite what certain people seem to think.

If person A has a reservation and person B does not. Then they order at the same time i assume then person a gets priority.

If person A orders a week later then person B why should person A expect their order is gonna jump ahead of B.

Especially if they are building these in runs. For all we know GTPE are the last to be built, and they are ordering them by options.

 

[hjp]

So 5/18 guy is GT not a GTPE They are probably scheduling GT's first from the dates posted so far
4/27 guy we don't know when his dealer accepted.

At the end of the day your actual order date is your dealer acceptance date. The only person with a gripe imo is huntingPudel who ordered and accepted 4/27 and got a late Sept date

That is the great thing about the life. Opinions can vary.\

 

[agoldman]

I think I can sum, this up in 3 words . . Life's not fair.

 

[Rabidsquirrel22]

If person A orders a week later then person B why should person A expect their order is gonna jump ahead of B.

Because that is the entire point of putting in a reservation in the first place? Sitting on your reservation for up to a year and a half between November 2019 and April 2021 means nothing if your dealer takes a couple of extra days to confirm your order vs. the guy who just showed up today and decided to get one?

Especially if they are building these in runs. For all we know GTPE are the last to be built, and they are ordering them by options.

That is not correct. There are people with both standard GTs and GTPEs who got build dates in the first 2 weeks of July. There is no discernable pattern to how the GTs are being split up by options.

 

[hjp]

It should have been an early spot for reservations i agree with that. Place in line means you get a option to order. Your reservation was met, you were able to order and were not turned down due to lack of availability

See that is missing the whole point. A reservation implies I get to order in the place I am when my time comes.

The reservation email specifically links to https://www.ford.com/help/terms-conditions/#reservation which mentions nothing about place in line. The email before ordering opened up mentions
" XXXX, the all‑electric Mustang Mach‑E GT you reserved1 is almost yours. On Ap‍ril 2‍8, you’ll be able to take the important step of finalizing your order and verifying your details to confirm your place in line. "

No where does anything say your place in line is based on your reservation date/number. I ordered and got my place in line. If i didnt order i would not be in the line.

Your own statement, as quoted from Ford, I confirmed my place in line by ordering the day I was able (prior to the date listed). My order was in Fords system since I placed it on Fords website. Next argument you can give me why Ford tossed the reservation list........

Note that the word is "confirm" your place on the list. Not place your name on the list.

 

[cargo]

See that is missing the whole point. A reservation implies I get to order in the place I am when my time comes.

Your own statement, as quoted from Ford, I confirmed my place in line by ordering the day I was able (prior to the date listed). My order was in Fords system since I placed it on Fords website. Next argument you can give me why Ford tossed the reservation list........

Note that the word is "confirm" your place on the list. Not place your name on the list.

I don't know what to tell you. At the end of the day they should have given reservations their own private window, they did not. Expecting a billion dollar company to keep your exact place in line because you ordered later is crazy talk. Again ordering is a 2 part system, blame your dealer for not completely their end of the transaction timely. All the reservation gave you a guaranteed option to order, and ford a general idea of how popular the mach e might be. Your name was on a list that you wanted a mach e, you ordered, and which confirmed that you did really want it and they moved your name to the next list.

 

[agoldman]

I do think dealer volume plays heavily into this priority.

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