OTA 1.7.1 Stuck, anyone else have issue updating?

MrRossKeys

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If anyone at Ford is watching, count me in as having the -- listed under APIM serial number and the inability to turn on auto updates.
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dml105

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So, all of us here have our Automatic Update toggle frozen. According to ford.com, mine is frozen in the 'OFF' setting. I wonder if my car is even attempting to see if there are new updates available for my car? How is it going to fix itself OTA?
 

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Hey hey small heads up from Germany,... in the German forum we have first reports of people who got a "OTA" update via USB
Is this just the process of updating using FDRS or is it something new? The Ioniq 5 makes it really easy to do a manual update, you don't even need a third party software, you just plug in the USB drive into port and select update option from the infotainment.
 

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I do not have more information yet.
He just told he contacted ford... ford asked him to come to a dealer and a ford official tech would do a usb update...
No information about the files etc.

Its not my car its just someone from our German forum...
I currently would think its just more or less have the update files on stick and as soon as file xyz is found while init of usb it actually patches...
I have to say that guy didn't even get 1.7.1 he was stuck at 1.4/1.6

Will report more once I have these information
 


mpshizzle

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I do not have more information yet.
He just told he contacted ford... ford asked him to come to a dealer and a ford official tech would do a usb update...
No information about the files etc.

Its not my car its just someone from our German forum...
I currently would think its just more or less have the update files on stick and as soon as file xyz is found while init of usb it actually patches...
I have to say that guy didn't even get 1.7.1 he was stuck at 1.4/1.6

Will report more once I have these information
If he had to go to a dealer that sounds like an FDRS update. The sync system and a few other modules can be updated via USB, but you have to use FDRS in conjunction

In the past sync 3 could be updated yourself just by downloading files to a USB drive at home, but nothing on sync 4 has been updated this way.
 

ZuleMME

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So, all of us here have our Automatic Update toggle frozen. According to ford.com, mine is frozen in the 'OFF' setting. I wonder if my car is even attempting to see if there are new updates available for my car? How is it going to fix itself OTA?
Note that the automatic update selector in this case doesn't do anything. But, when working properly it allows the car to "accept" your update on its own without verifying with you first. But you'll still take a update if they schedule you in the OTA queue. But if you watch the widget/web hack thats another can of worms with a lot of people not getting queued at all.
 

fboulegue

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If he had to go to a dealer that sounds like an FDRS update. The sync system and a few other modules can be updated via USB, but you have to use FDRS in conjunction

In the past sync 3 could be updated yourself just by downloading files to a USB drive at home, but nothing on sync 4 has been updated this way.
No its not modules or anything else he 100% claim that its a OTA Update via USB also the version number is increased and he now got the note app that he did not had before :)
 

mpshizzle

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No its not modules or anything else he 100% claim that its a OTA Update via USB also the version number is increased and he now got the note app that he did not had before :)
Right.. when an update becomes available via OTA, it's also made available in FDRS. In this case it's a sync update. And the way you update Sync in FDRS involves a USB drive.
 

fboulegue

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You are sure about that one?
At last when I spoke to my dealer and others did they always claim "these updates are not available in "module update software etc"... and can only come by OTA"...
Maybe that's diff with ford Europe but I m quiet sure
 

ZuleMME

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No its not modules or anything else he 100% claim that its a OTA Update via USB also the version number is increased and he now got the note app that he did not had before :)
The FDRS update for the APIM uses a USB Drive prepared by the software and coded to the VIN of the car receiving the update. It's just a standard FDRS update which seems to work if the APIM comes up with the software version. Even if the serial number doesn't come up. But if both fail to come up the USB drive update never starts and just hangs.
 

mpshizzle

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You are sure about that one?
At last when I spoke to my dealer and others did they always claim "these updates are not available in "module update software etc"... and can only come by OTA"...
Maybe that's diff with ford Europe but I m quiet sure
Well he's not ENTIRELY wrong....
basically when an OTA is released, it is just a series of updates for various modules throughout the car.. these module updates show up in the dealer system at the same time. But they are not labeled or grouped in the same way as an OTA, they just show up as modules that need an update.

So, if the dealer isn't intimately aware of what updates are available OTA and what they include (90% are not) they may not know that the things showing up in fdrs are also available OTA.

As a reference point, I did not get 1.71 with the notes app via OTA I bought a license for fdrs and installed it myself using this method
 

Jeffvisor

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So, all of us here have our Automatic Update toggle frozen. According to ford.com, mine is frozen in the 'OFF' setting. I wonder if my car is even attempting to see if there are new updates available for my car? How is it going to fix itself OTA?
I asked about that because mine is set off as well and grayed out. The lady from the on-air team told me it doesn't matter they will still be able to send down an over the air update to the car.
 

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The toggle is not to turn off the download of the updates but to turn off the auto installation of them
 

fboulegue

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ahh oki i See is there somewhere a tutorial on how to gain fdrs and what else you need (like OBS adapter or anything?)
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