Very Frustrated with Ford!!!!

chrisbastow

Member
First Name
Chris
Joined
Jan 29, 2022
Threads
2
Messages
7
Reaction score
6
Location
Sorrento, FL
Vehicles
21 Mach-E
Occupation
Sales Manager
Country flag
My 6 month Old Mach-E performance edition GT the front grill (Black Plastic) has cracked. The car has not hit anything, driven normally and garage kept.

My local dealership thought for sure Ford would take care of it, and they have declined to assist in getting it Fixed. There is no signs of impact at all on the car, the panel is a bit misaligned. Larger gap on the drivers side then the passenger side yet they still say they will not assist at all. $2,200 for the part too.

Very disappointed with Ford.

Pardon the bugs I'm in Florida.

Ford feel free to contact me as I feel this needs to be resolved.

Ford Mustang Mach-E Very Frustrated with Ford!!!! 16585193555287301480660504340301
Sponsored

 
Last edited:

jasonking16

Member
First Name
Jason
Joined
Jan 23, 2022
Threads
1
Messages
10
Reaction score
4
Location
Compton
Vehicles
Ford mustang Mach E
Occupation
US military
Country flag
Unfortunately Foard‘s customer service just overall is just horrible my monkey is been in and out the shop for over a month from ordering all the wrong parts to doing work that they need to be done it’s just been a clown show
 

RickMachE

Well-Known Member
Joined
Jul 1, 2021
Threads
267
Messages
17,943
Reaction score
27,956
Location
SE MI
Vehicles
2022 Mach-E Premium 4X, 2022 Lightning Lariat ER
Country flag
Unfortunately Foard‘s customer service just overall is just horrible my monkey is been in and out the shop for over a month from ordering all the wrong parts to doing work that they need to be done it’s just been a clown show
I have never brought a monkey into my dealership for work, in fact I don't even own a monkey, but it's good to know that I shouldn't consider it.
 

jasonking16

Member
First Name
Jason
Joined
Jan 23, 2022
Threads
1
Messages
10
Reaction score
4
Location
Compton
Vehicles
Ford mustang Mach E
Occupation
US military
Country flag
At this point I feel the monkey would have enough common sense to know what to do and what not to do
 

Logal727

Well-Known Member
First Name
C
Joined
Aug 23, 2021
Threads
101
Messages
7,351
Reaction score
11,347
Location
Florida
Vehicles
‘21 Carbonized Gray Mustang Mach-E Premium AWD Ext
Country flag
My 6 month Old Mach-E performance edition GT the front grill (Black Plastic) has cracked. The car has not hit anything, driven normally and garage kept.

My local dealership thought for sure Ford would take care of it, and they have declined to assist in getting it Fixed. There is no signs of impact at all on the car, the panel is a bit misaligned. Larger gap on the drivers side then the passenger side yet they still say they will not assist at all. $2,200 for the part too.

Very disappointed with Ford.

Pardon the bugs I'm in Florida.

Ford feel free to contact me as I feel this needs to be resolved.

16585193555287301480660504340301.jpg
which dealership do you use in Lake County?
 


H.Bergeron

Well-Known Member
Joined
Mar 20, 2022
Threads
1
Messages
75
Reaction score
81
Location
Utah
Vehicles
Mach-e, Lightning
Country flag
I have never brought a monkey into my dealership for work, in fact I don't even own a monkey, but it's good to know that I shouldn't consider it.
Unfortunately Foard‘s customer service just overall is just horrible my monkey is been in and out the shop for over a month from ordering all the wrong parts to doing work that they need to be done it’s just been a clown show
I guess if you’re going to a clown show, a monkey should be part of it!

But seriously, Ford should cover that under warranty. They probably think someone backed into you while you were parked and expect your insurance to cover it.
 

jasonking16

Member
First Name
Jason
Joined
Jan 23, 2022
Threads
1
Messages
10
Reaction score
4
Location
Compton
Vehicles
Ford mustang Mach E
Occupation
US military
Country flag
Yeah I was thinking the same thing
 

KyloRen

Well-Known Member
Joined
Feb 1, 2022
Threads
23
Messages
110
Reaction score
55
Location
California
Vehicles
MME22 Cal Rt1 eAWD
Country flag
I have never brought a monkey into my dealership for work, in fact I don't even own a monkey, but it's good to know that I shouldn't consider it.
When did the Horse become a monkey? oh man.. what did I order??!! I want a horse!
 

sborsch

Well-Known Member
First Name
Steve
Joined
Jan 21, 2022
Threads
21
Messages
132
Reaction score
291
Location
Southern California
Vehicles
2024 MME; 2020 Lexus NX300 Hybrid
Occupation
I.T. Consultant
Country flag
I have never brought a monkey into my dealership for work, in fact I don't even own a monkey, but it's good to know that I shouldn't consider it.
Look people…I do NOT want my grandmonkey to grow up in a world where he is confused with a Mach-e. :cool:

Ford Mustang Mach-E Very Frustrated with Ford!!!! 0B51A991-BC2D-4660-ABCB-9937218E8093
 
Last edited:

HuntingPudel

Well-Known Member
First Name
Steve
Joined
Mar 23, 2021
Threads
88
Messages
12,942
Reaction score
17,391
Location
Bay Area, CA
Vehicles
2024 MME GT with Performance Upgrade, 1979 Fire-Am, 1972 K/5 Blazer
Occupation
Engineering
Country flag
Look people…I do NOT want my grandmonkey to grow up in a world where he is confused with a Mach-e.

0B51A991-BC2D-4660-ABCB-9937218E8093.jpeg
Glad I only have puppies. Hard to confuse them. ??

Ford Mustang Mach-E Very Frustrated with Ford!!!! C6F6D1D0-7C70-447C-B427-90B973168F0F
Ford Mustang Mach-E Very Frustrated with Ford!!!! 1306CF88-91B5-4F2E-A3C1-936D292CDF1E
 
 







Top