Wear on floor carpet under trunk cargo floor

[harrysiii]

I searched and didn't see anyone else posting about this issue so I'll share my experiences. From early on, a user posted about the cargo floor support posts breaking because of the weight limit. Partially because of this, I actually lowered my floor to the lowest level almost immediately upon receiving my vehicle.

Well, time has passed. I recently lifted the floor to look under it, and noticed some heavy abnormal wear to the carpet below the floor in two points below the shelf supports. I took pictures and let the dealer know. They are replacing the affected pieces under warranty. Check yours out and make sure you don't need replacement. (yes, it was a little dirty under my floor when I dropped it off at the dealer).

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[AlpaChino]

Do you leave the loading floor in the bottom position?

 

[harrysiii]

Do you leave the loading floor in the bottom position?

Yes, constantly. I've never moved it to the higher position since the day I moved it down about a year ago.

 

[generaltso]

I searched and didn't see anyone else posting about this issue so I'll share my experiences. From early on, a user posted about the cargo floor support posts breaking because of the weight limit. Partially because of this, I actually lowered my floor to the lowest level almost immediately upon receiving my vehicle.

Well, time has passed. I recently lifted the floor to look under it, and noticed some heavy abnormal wear to the carpet below the floor in two points below the shelf supports. I took pictures and let the dealer know. They are replacing the affected pieces under warranty. Check yours out and make sure you don't need replacement. (yes, it was a little dirty under my floor when I dropped it off at the dealer).

Kinda looks like salt got in there.

 

[SV8T]

Yellow Lab? Mine's always with me even when she's not!

 

[harrysiii]

Yellow Lab? Mine's always with me even when she's not!

Nope, no pets in the car so far. Well, except for cat carriers in the front for vet trips.

Could definitely get some salt and dirt in there, but it still shouldn't wear like this. They may want to look at reinforcing this pressure point if that's causing premature wear issues. I'm happy they're taking care of it. It's always worth asking. My previous car had a lot of wear on the steering wheel, which I just chalked up to normal wear and never mentioned it. Years after I was out of warranty, I saw people posting on the forums that dealers were replacing these under warranty, and the material had been updated. I never thought to bring it up to the dealer at the time I first noticed it. :-\

 

[Ford Motor Company]

I searched and didn't see anyone else posting about this issue so I'll share my experiences. From early on, a user posted about the cargo floor support posts breaking because of the weight limit. Partially because of this, I actually lowered my floor to the lowest level almost immediately upon receiving my vehicle.

Well, time has passed. I recently lifted the floor to look under it, and noticed some heavy abnormal wear to the carpet below the floor in two points below the shelf supports. I took pictures and let the dealer know. They are replacing the affected pieces under warranty. Check yours out and make sure you don't need replacement. (yes, it was a little dirty under my floor when I dropped it off at the dealer).

Hi there. This flooring concern doesn’t sound like something we want you to experience with your Mach-E. Could you please send us a PM with your VIN and the name and location of your Ford dealer? I'd be happy to look into how I can assist you on my end.

 

[harrysiii]

Hi there. This flooring concern doesn’t sound like something we want you to experience with your Mach-E. Could you please send us a PM with your VIN and the name and location of your Ford dealer? I'd be happy to look into how I can assist you on my end.

Thank you much, for the support! I PM'd you my details, but at this point my dealer was very good about letting me know they already ordered the required replacement parts. I'm very happy with their service department!

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