Received gift from Ford: 3 years of TripleCARE -- TireCARE, DentCARE, and WindshieldCARE

[RickMachE]

I'm still not in the system so they can't book anything. Has anyone successfully booked a repair or got ford to recognize them?

This kind of screw-up is a huge obstacle to Ford's success. Giving people a reward for the less-than-stellar experience they had is a great idea. But not being able to use that reward, with nothing in the fine print saying "it will take us time to set this up" is embarrassing. Come on @Ford Motor Company!

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[OnceYouGo]

I called the 1-800 support number and they said the contract not showing up in the system is a known issue and it should be resolved by Christmas.

 

[RickMachE]

I called the 1-800 support number and they said the contract not showing up in the system is a known issue and it should be resolved by Christmas.

That's 10 days from now. #ClusterF$#k

 

[phil]

My 500kWh will also expire without any of them being used.

Same. I have electricity at home.

 

[Kamuelaflyer]

a known issue and it should be resolved by Christmas.

Which year?

 

[generaltso]

May 2021

Christmas is hardly ever in May.

 

[PMDGator]

Job 1 Early adopter here. Just got a "thanks" email from Ford! But, no extras, no benefit, no protection plan. Just a 'thanks for being an early adopter. Thanks for nothing FORD!

 

[billy_at]

FYI: I have a 2021 Job 1 MME. I just called my dealer's service department, they looked up my VIN, and TripleCare is active until 10/2025.

So, to answer the questions people have had on this thread:

1) Despite the email message, it does apply to 2021 Mach-E's.
2) It's active three years from October, not from the date of purchase

Both are great news!

 

[abr]

FYI: I have a 2021 Job 1 MME. I just called my dealer's service department, they looked up my VIN, and TripleCare is active until 10/2025.

So, to answer the questions people have had on this thread:

1) Despite the email message, it does apply to 2021 Mach-E's.
2) It's active three years from October, not from the date of purchase

Both are great news!

Bill - thanks for the clarification!

 

[Kamuelaflyer]

Job 1 Early adopter here. Just got a "thanks" email from Ford! But, no extras, no benefit, no protection plan. Just a 'thanks for being an early adopter. Thanks for nothing FORD!

Meh. At least they thanked you. I haven't gotten that nor even a lump of coal in my Christmas Stocking. ?‍

 

[OnceYouGo]

They said we'd be in the system by 12/21 and I called 12/23, we are not in the system yet.

 

[Albus Puer]

Weird, the message about TripleCare is gone from my messages. I never deleted it. Did it happen to anyone else?

 

[Logal727]

Still salty about this as a FL resident, there's plenty of MME here and we all got nothin cause of some dumb laws. Should have been an alternate gift for folks like us.

 

[PMDGator]

Still salty about this as a FL resident, there's plenty of MME here and we all got nothin cause of some dumb laws. Should have been an alternate gift for folks like us.

I guess I missed that, what laws are we getting screwed by in FL now!?

 

[generaltso]

Still salty about this as a FL resident, there's plenty of MME here and we all got nothin cause of some dumb laws. Should have been an alternate gift for folks like us.

Well, even if you lived in a different state, it appears you only would have had a 50% chance of getting the offer. A lot of us lost that coin toss.

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