Blue Cruise update

[Sobmartin]

My dealer has the Mach-e now. They said it would,take a day to complete. I ]just got several emails and announcements from Ford Pass that they did a master reset on my car and that PAAK, Connected Services and backup codes were disabled. Is this normal for the update?

Sponsored

 

[generaltso]

No. But if they ran into problem, they may have done a master reset to troubleshoot.

 

[nhdave]

It took 4 days at the dealer to get my BC working with multiple phone calls and resets. I didn't mind though as they provided a Mach-E loaner for the whole time. They make that loaner available to all the Mach-E owners and schedule accordingly.

 

[Tbird]

It took 4 days at the dealer to get my BC working with multiple phone calls and resets. I didn't mind though as they provided a Mach-E loaner for the whole time. They make that loaner available to all the Mach-E owners and schedule accordingly.

Who is your dealer? I use Best Ford in Nashua and they have never given me a loaner even when trying to do the glass recalls. Which by the way have not yet been done.

 

[RickMachE]

Who is your dealer? I use Best Ford in Nashua and they have never given me a loaner even when trying to do the glass recalls. Which by the way have not yet been done.

They HAVE to give you a loaner when you do the glass recall, it's paid for by Ford. Call the BEV team, and they will agree to reimburse you if you pay for it.

I would not be driving a 2021 that hasn't had the recall done on the windshield and roof glass, but that's me.

Sponsored