I had no idea Ford quality was THIS bad - Check the pictures!

[Lalji]

Hi All,

I wanted to share my thoughts on the Mach-E GT that I purchased in Canada earlier this year. After keeping it parked for a few months, I recently started driving it, especially with the arrival of summer. Before I continue, I should mention that I also own a Hyundai and a Genesis, so my observations below will be based on comparisons with those vehicles.

To my surprise, I discovered that the interior pillars of the Mach-E GT are covered with extremely cheap plastic. The quality of these plastics is so poor that they easily get scratched from normal seat belt movement. Since I tend to lean my seat further back, the belt buckle often gets caught between the seat and the pillar.

Moreover, I noticed the same low-quality plastic along the door sill at the bottom. In comparison, the Genesis exhibits a much higher level of quality with better coverings and attention to detail. Unfortunately, the Mach-E GT seems to have left certain areas more exposed and lacking in refinement.

Lastly, I found thin strips of residual glue on the back of my headrests, which required careful scrubbing to remove completely.

Considering my experience, I have to wonder if these issues are common for Ford vehicles.

*Edit - I still love the car, the performance, the look, and the fact that it has Android Auto (when it works that is). I hate the implementation of PAAK and the fact that the phone keeps disconnecting calls - LOL!

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[DevSecOps]

Lastly, I found thin strips of residual glue on the back of my headrests, which required careful scrubbing to remove completely.

I had a TON of this when I got my car. It took forever to get off.

 

[Lalji]

I had a TON of this when I got my car. It took forever to get off.

Weird, do you know what caused it? You're right, took me quite a while!

 

[DevSecOps]

Weird, do you know what caused it? You're right, took me quite a while!

I'm pretty sure that it's just a protective film that comes from the factory like that. I believe it's the job of the dealership to ensure all of this is removed before delivery. I took delivery virtually and had the car shipped to me so there wasn't much recourse in my case. I just had to deal with it myself. I think in your case, at least for the sticky goo all over the headrest, you could have brought it back to the dealership and had them remove it. The scratching might have actually been caused by the dealership, but that's hard to know for sure.

 

[Lalji]

I'm pretty sure that it's just a protective film that comes from the factory like that. I believe it's the job of the dealership to ensure all of this is removed before delivery. I took delivery virtually and had the car shipped to me so there wasn't much recourse in my case. I just had to deal with it myself. I think in your case, at least for the sticky goo all over the headrest, you could have brought it back to the dealership and had them remove it. The scratching might have actually been caused by the dealership, but that's hard to know for sure.

Too late now. The material quality is so low though, it should not scratch like that.

 

[mu5e]

You are comparing materials quality to Genesis, which is a luxury car. If you want luxury electric car, you should buy Lucid or genesis EV.
Ford is not a luxury car, so it is expected.

 

[Lalji]

You are comparing materials quality to Genesis, which is a luxury car. If you want luxury electric car, you should buy Lucid or genesis EV.
Ford is not a luxury car, so it is expected.

But the price is very similar between a GV60 and MME! Why such a large quality difference with such a similar price?

 

[Flashgolfer]

I can't help it....yes, the nature of this forum is to air complaints, but..I love my MME GTPE. It is one of the best cars I have even owned (I am 71 years old and a car buff). ( have had my MME for 14 months and 10,000 miles. My son has a Model Y which has one of the worst fit and finishes I have ever seen (panels do not line up, gaps in panels) and the MY looks like a 10 year old design (which it is). Would I pay $30k for a MY? Maybe...but I would gladly pay $65k for my MME GTPE- it is just so much better. It is not a luxury car (I also have an Infiniti Q70S), but the MME GTPE is just the best and most fun car I have ever owned.

 

[Auto Motive]

Hi All,

I wanted to share my thoughts on the Mach-E GT that I purchased in Canada earlier this year. After keeping it parked for a few months, I recently started driving it, especially with the arrival of summer. Before I continue, I should mention that I also own a Hyundai and a Genesis, so my observations below will be based on comparisons with those vehicles.

To my surprise, I discovered that the interior pillars of the Mach-E GT are covered with extremely cheap plastic. The quality of these plastics is so poor that they easily get scratched from normal seat belt movement. Since I tend to lean my seat further back, the belt buckle often gets caught between the seat and the pillar.

Moreover, I noticed the same low-quality plastic along the door sill at the bottom. In comparison, the Genesis exhibits a much higher level of quality with better coverings and attention to detail. Unfortunately, the Mach-E GT seems to have left certain areas more exposed and lacking in refinement.

Lastly, I found thin strips of residual glue on the back of my headrests, which required careful scrubbing to remove completely.

Considering my experience, I have to wonder if these issues are common for Ford vehicles.

*Edit - I still love the car, the performance, the look, and the fact that it has Android Auto (when it works that is). I hate the implementation of PAAK and the fact that the phone keeps disconnecting calls - Overall our GTPE is a 9 overall in fit and finish, design and use of high gloss plastic trim on exterior. Your observation is true but our plastic isnt like your pics. I applied a coating of interior ceramic when new and didnt havecthe scratches that you experienced.

Hi All,

I wanted to share my thoughts on the Mach-E GT that I purchased in Canada earlier this year. After keeping it parked for a few months, I recently started driving it, especially with the arrival of summer. Before I continue, I should mention that I also own a Hyundai and a Genesis, so my observations below will be based on comparisons with those vehicles.

To my surprise, I discovered that the interior pillars of the Mach-E GT are covered with extremely cheap plastic. The quality of these plastics is so poor that they easily get scratched from normal seat belt movement. Since I tend to lean my seat further back, the belt buckle often gets caught between the seat and the pillar.

Moreover, I noticed the same low-quality plastic along the door sill at the bottom. In comparison, the Genesis exhibits a much higher level of quality with better coverings and attention to detail. Unfortunately, the Mach-E GT seems to have left certain areas more exposed and lacking in refinement.

Lastly, I found thin strips of residual glue on the back of my headrests, which required careful scrubbing to remove completely.

Considering my experience, I have to wonder if these issues are common for Ford vehicles.

*Edit - I still love the car, the performance, the look, and the fact that it has Android Auto (when it works that is). I hate the implementation of PAAK and the fact that the phone keeps disconnecting calls - LOL!

This happens on virgin plastic. I used a ceramic wax when car was new and cleaned and reapplied and no scratches appeared. Nu finish spray wax is very popular and walmart cannot keep it is stock. Its always sold out. Its been good for me on glass, plastic, paint and all trim.
Buy it on line and see if this helps. I get no commission on recommending it. Haha.

 

[Auto Motive]

I can't help it....yes, the nature of this forum is to air complaints, but..I love my MME GTPE. It is one of the best cars I have even owned (I am 71 years old and a car buff). ( have had my MME for 14 months and 10,000 miles. My son has a Model Y which has one of the worst fit and finishes I have ever seen (panels do not line up, gaps in panels) and the MY looks like a 10 year old design (which it is). Would I pay $30k for a MY? Maybe...but I would gladly pay $65k for my MME GTPE- it is just so much better. It is not a luxury car (I also have an Infiniti Q70S), but the MME GTPE is just the best and most fun car I have ever owned.

We have a GTPE and a 2023 modelY. The Y fit and finish is excellent with no issues after waxing our new ev 3 times. Every gap and panel is simular to the excellent quality of our GTPE. Susp was upgraded and gives a balanced ride. Tech is very good and seats very comfortable. Front door glass double glazed. Storage is very good both frunk and secret area in rear. Prior years were poor and they hit a home run on the 2023. Being 75 and loving cars is a passion. My daughter has a 2012 challenger 392 blue with silver stripes, son in law a 95 mustang shelby conv supercharged with nitrous and my06 Jeep commander customized with 50000 miles.
Many pros on both ev but the Y charging 150 miles in 15 minutes and 300 miles highway at 65 mph ac on at 78 deg.

 

[MellowJohnny]

The way I look at it the extra cost of the MME vs an equivalent ICE vehicle is essentially down to the cost of the battery pack. Comparing a $50k luxury ICE to a $50k MME is not an "equal" comparison - the extra cost of the luxury car boils down to better quality materials, maybe design, and usually profit margin. In the MME the extra cost goes to the battery. It's not luxury by any stretch. It's no consolation, but the price we paid is not for quality materials.

In Canada the Premium starts at $62k, the Genesis GV60 is $71k, BMW iX $82k - if you want a "luxury" BEV you are really going to pay.

 

[generaltso]

But the price is very similar between a GV60 and MME! Why such a large quality difference with such a similar price?

The GV60 starts at $59,290. The Mach-E starts at $42,995.

 

[GreaseMonkey]

You don’t need to buy a luxury car so as to not have cheap plastic that scratches easily with normal use. I had a Prius that retails for $32k for 6 years. It looked brand new when I sold it after family & pet use.

Stop making excuses for Ford. They need to up their game big time.

 

[Logal727]

I rather they'd spend the extra money on seats and technology than plastic. I'm sure there was a tradeoff somewhere, it doesn't bother me too much that a vehicle I use looks like its been used, things are gonna get scuffed when you use them ?‍

 

[LF-X]

It still is a Ford, not a Mercedes, Maybach or Bentley. And honestly compared to other Fords I've driven, it is by far the one with the highest quality in choice of materials I've seen so far. And you do get to drive a lot of newer Ford models due to all the recalls of the Mach-E

There is still some cheap plastic in some places, but overall there isn't really much to complain in my opinion. Seats in the non-GT versions could be a bit sportier though.

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