Trying to update 6.6 on 2022 Mach-e Premium

Mary C

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I keep getting a message "it was not able to update as scheduled because certain preconditions were not met." I have gone through the list of preconditions and made sure everything was off or closed per the requirements. I cannot figure out what the problem is. I am new to this automobile and any assistance would be greatly appreciated.
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RMoore

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Anyone know what the difference is between this “preconditions” message and the one I and others have gotten that says it was “interrupted by another process”?
 
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Guy

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I had the same message when trying to install 6.4. I plugged in the car for 10 minutes, then tried again and it installed fine. I guess my 12V battery was a little low.
 
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Mary C

Mary C

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I had the same message when trying to install 6.4. I plugged in the car for 10 minutes, then tried again and it installed fine. I guess my 12V battery was a little low.
Thank you for your suggestion. I will give it a try!
 
 







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