“Vehicle failed to stop” when trying to remotely start

[KevinS]

Anyone else receive this message lately when trying to start from FordPass?

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[RickMachE]

It means it was running, and you hit Remote Start again, and that is "Stop", and it didn't. It also shows below that Preparing to Drive. That means it was likely in a Departure Time process (in which case Remote Start would be superfluous, or it was warming the battery.

 

[KevinS]

Car was completely off - it was the first time I tried to start it. Maybe it was keeping the battery warm?

 

[Tomatoboy]

I’ve had this happen with our F-150, when I tell FordPass to end a remote start and there is lag in FordPass, so either the vehicle has ALREADY stopped running and I just didn’t get that message when I pushed it, or the stop trigger doesn’t even get pushed to the car until after remote start timed out. The Mach-E preconditions inside so we haven’t remote started it much. It’s definitely a FordPass quirk, not a vehicle issue.

 

[Mach1E]

Failed to start, failed to stop, failed to lock, failed to unlock.

Basically FordPass is just trying to tell you it wasn’t able to communicate with the car for whatever you told it to do.

 

[Dhruval Shah]

I had this issue. I did a phone as a key reset from car display. It works now!

 

[n2585722]

The preparing to drive message is also what you get when it is heating the battery in cold weather and is plugged into a level 2 charger. I am not sure if it will do a start when it is in the heating cycle. I have always made sure it was not in that cycle when I started the car.

 

[KevinS]

I had this issue. I did a phone as a key reset from car display. It works now!

I've never set up PaaK so I can eliminate that. It sounds like I just happened to hit it when it was warming the battery and FordPass has very sloppy error messaging. I also notice that FordPass doesn't tell you what level it has charged your battery to; it just says that it charged to your target level.

 

[generaltso]

I've never set up PaaK so I can eliminate that. It sounds like I just happened to hit it when it was warming the battery and FordPass has very sloppy error messaging. I also notice that FordPass doesn't tell you what level it has charged your battery to; it just says that it charged to your target level.

If you set up PaaK (and you're near the car) it would use Bluetooth to send the commands to the car, which is much quicker and more reliable than sending the commands over the Internet and then over the cellular network to the car (and back).

 

[KevinS]

If you set up PaaK (and you're near the car) it would use Bluetooth to send the commands to the car, which is much quicker and more reliable than sending the commands over the Internet and then over the cellular network to the car (and back).

I thought it could communicate via Wi-Fi if both items were connected to the same network. Not possible?

 

[RickMachE]

I thought it could communicate via Wi-Fi if both items were connected to the same network. Not possible?

The vehicle communicates, via WiFi, to the cloud, when it wants to.

It communicates to the phone via Bluetooth when in range if you have PaaK. Otherwise, the phone communicates to the cloud (either by cellular or WiFi), and then the cloud sends the command to the car.

 

[generaltso]

I thought it could communicate via Wi-Fi if both items were connected to the same network. Not possible?

Not currently possible.

 

[Phrozen]

I had a similar issue with the app a few weeks ago. Fix for me was uninstalling and reinstalling the app. Worked immediately.

https://www.macheforum.com/site/threads/fordpass-auto-start-stuck-on.32780

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