Snakebitten

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After careful consideration, of about 5 seconds, I realized that I have never in 55 years of having driving privileges ever chosen a vehicle, or NOT chosen a vehicle, based on instrumentation. Or stereo system. Or similar attributes.

I am willing to admit that all of these components could have been found impressive or disappointing, but never a determining factor in acquisition.

Oh, and Ford doesn't always take a year to respond to an OTA uhoh.

On several occasions they have appeared to have responded rather quickly. The recent 2023-2024 lockout, for example.
And a couple of times they issued GWM/TCU updates almost immediately after a recent update of the same module. Both times the offending update was an issue for just a small percentage of vehicles before being discovered.
 

Gullwingdmc

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Oh, and Ford doesn't always take a year to respond to an OTA uhoh.
To give you a timeline on this buggy IPC update.
  • It was first pushed out to new builds Job 2 2023s in June/July of 2023.
  • November of 2023 the bug was discovered by the public and acknowledged by Ford.
  • Early December 2023 the known to be buggy update was pushed out to Early Access members, where once again it was acknowledged to be a bug.
  • Late December 2023 the buggy update was pushed out to general release.
  • July 2024 new builds include an updated IPC version that fixes the bugs.
So, if you’re arguing that Ford can push out an update quickly, then what’s taking them so long to fix this issue that has existed for over a year and has been acknowledged as an issue for almost a year.
 

McSquashy

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It's funny, my Mach-E never had the center speedo and it really never bothered me. Now that I know the offset speedo is caused by a software glitch, I really want the center speedo!
 

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To give you a timeline on this buggy IPC update.
  • It was first pushed out to new builds Job 2 2023s in June/July of 2023.
  • November of 2023 the bug was discovered by the public and acknowledged by Ford.
  • Early December 2023 the known to be buggy update was pushed out to Early Access members, where once again it was acknowledged to be a bug.
  • Late December 2023 the buggy update was pushed out to general release.
  • July 2024 new builds include an updated IPC version that fixes the bugs.
So, if you’re arguing that Ford can push out an update quickly, then what’s taking them so long to fix this issue that has existed for over a year and has been acknowledged as an issue for almost a year.
I wasn't really arguing, but rather stating a few examples where Ford did in fact push out updates quickly. :)

Perhaps Ford thought those bugs were more serious? It appears that way on the surface.

I think getting locked out of my Mach-E and needing to tie a string to the interior door handle, just in case,..... is more serious than the speedometer positioning on the instrument cluster.
 


Eric_C_Boston

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To give you a timeline on this buggy IPC update.
  • It was first pushed out to new builds Job 2 2023s in June/July of 2023.
  • November of 2023 the bug was discovered by the public and acknowledged by Ford.
  • Early December 2023 the known to be buggy update was pushed out to Early Access members, where once again it was acknowledged to be a bug.
  • Late December 2023 the buggy update was pushed out to general release.
  • July 2024 new builds include an updated IPC version that fixes the bugs.
So, if you’re arguing that Ford can push out an update quickly, then what’s taking them so long to fix this issue that has existed for over a year and has been acknowledged as an issue for almost a year.
The simple answer is triage. Development resources are usually limited, so problems are usually put in several categories. The critical problems are usually fixed first. SQA testing can slow down turnaround of a fix.
 

Gullwingdmc

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I wasn't really arguing, but rather stating a few examples where Ford did in fact push out updates quickly. :)

Perhaps Ford thought those bugs were more serious? It appears that way on the surface.

I think getting locked out of my Mach-E and needing to tie a string to the interior door handle, just in case,..... is more serious than the speedometer positioning on the instrument cluster.
I agree that severe issues need, and get, a faster response, but beyond that they only seem to fix other issues when it happens to line up with another update they need to do.
 

Gullwingdmc

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The simple answer is triage. Development resources are usually limited, so problems are usually put in several categories. The critical problems are usually fixed first. SQA testing can slow down turnaround of a fix.
The fact that they knew this update had bugs and continued, and still continue to, roll it out doesn’t say much for their commitment to QC.
 

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Centering the speedometer is surely a simple fix that all of us want. @Ford Motor Company why is this taking so long?!
Why do you assume that all of us want that? Having the speedo readout 3 inches to the right is a big deal….really? I don't need to have those big digits right in front of my face. My peripheral vision is good enough to see my speedo when I need to.
 

Gullwingdmc

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Why do you assume that all of us want that? Having the speedo readout 3 inches to the right is a big deal….really? I don't need to have those big digits right in front of my face. My peripheral vision is good enough to see my speedo when I need to.
First of all, it’s not necessarily just about where the numbers are positioned on the screen. When they released the current buggy software, it also removed all the nice animations and UI elements that came in when driver aids were turned off. Second, the way the system is intended to work is you can have it look the way it does now, or the way it looked at launch. It is your option. To your point, the way it used to work it was up to YOU, now the decision is made for you.
 

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The term "buggy" seems a bit odd though. It implies that the speedo was not intended to be where it is, but a software coding error repositioned it.
Or put another way, Ford doesn't and never intended the speedo to be where it is.

I'm sceptical.

It would make more sense that Ford made a change that turned out to be very unpopular with some percentage of the Mach-E owners.
 

Gullwingdmc

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The term "buggy" seems a bit odd though. It implies that the speedo was not intended to be where it is, but a software coding error repositioned it.
Or put another way, Ford doesn't and never intended the speedo to be where it is.

I'm sceptical.

It would make more sense that Ford made a change that turned out to be very unpopular with some percentage of the Mach-E owners.
It has been confirmed by Ford to be an unintentional change. The car icon is supposed to go away when all driver aids are turned off. That is backed up by the fact that it was fixed in the next version which ships on the 2024s.
it’s worth mentioning that this update is also what re-introduced the 1 mph bug. That was definitely not an intentional change.
 

Kamuelaflyer

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Why do you assume that all of us want that? Having the speedo readout 3 inches to the right is a big deal….really? I don't need to have those big digits right in front of my face. My peripheral vision is good enough to see my speedo when I need to.
You do not want to start down this rabbit hole. There is no return. This has beaten to death as often as the annual late fall “I got the wrong battery” threads.

For some of us the new position has the speed completely obscured by the steering wheel now. Not visible at all. Others can only see a partial digit. Personally, if I adjust my seat to see the entire speed and I drive more than an hour, I’m walking with a cane the rest of the day. If I adjust my seat so that it is properly adjusted I can see part of the first digit, presuming I’m going between 10 mph and 99 mph.

Further, I’m always aware of the vehicle automation status. I know what mode is engaged and what it will be doing. And as it is right now if I turn off lane assistance I get a do nothing car icon front and center.

We can also turn your query on its head. What’s the problem with moving the car automation status to the right and always having the speed front and center at all times?

Like I said, the subject has been beaten more than the Tampa Bay Buccaneers. And lest all of us professional thread derailers forget, the subject is how to use FORSCAN to get the speed front and center. No one actually has to do that.
 
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Gullwingdmc

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Anyone with ForScan want to take the plunge and see if BlueCruise still works? @Mach-Lee ?
 

Kamuelaflyer

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The term "buggy" seems a bit odd though. It implies that the speedo was not intended to be where it is, but a software coding error repositioned it.
Or put another way, Ford doesn't and never intended the speedo to be where it is.

I'm sceptical.

It would make more sense that Ford made a change that turned out to be very unpopular with some percentage of the Mach-E owners.
I was told by an insider that the move was unintentional in the sense it was slated to move, just not with the OTA that moved it. A communications failure of sort or another apparently. A more telling fact is that the 24s can move the speed back to center as the rest of us used to able to.
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