FordPass not updating or connecting to car

[jp9]

Been having an issue the last few days.
Began overnight on Friday when I plugged my car in (I have a Tesla Universal Charger). I noticed that the FordPass did not show that the car was charging yet the Tesla app did.

Since then FordPass won’t update range, location, etc. I am also not able to lock, unlock, remote start the car via the app.

I have disconnected FordPass from the settings in the car, Force closed the app, Deleted the app. Deleted PAAK. Set up PAAK again, restarted Sync and nothing seems to work. I also noticed that when I go to WIFI settings it’s not finding any connections. My garage is attached and finding my home wifi wasn’t an issue prior to these issues.

Any suggestions? Thanks!

This is a 24 GT. 2 weeks old. ?

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[Maquis]

Look at the ”Connectivity” switches in the “Settings” menu. They need to be on.

 

[Phil-Springs]

Pull fuse 21/22 for a minute

 

[jp9]

Pull fuse 21/22 for a minute

That did it. Thanks!

 

[IslandEV]

Interesting, I just had this happen last night. 23.5 Premium
Same symptoms and I also noticed the car wasn't connected to wifi anymore. Came to the forum right away haha. I'll have to try this fuse trick.

 

[jp9]

Interesting, I just had this happen last night. 23.5 Premium
Same symptoms and I also noticed the car wasn't connected to wifi anymore. Came to the forum right away haha. I'll have to try this fuse trick.

Hope that helps.
So far no more issues.

 

[IslandEV]

Pulling the fuse quickly resolved it for me as well!

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