2021 AWD Rear Drive Motor Failure after 52,000 miles, not covered under warranty (Almost Solved)

[zooka]

Well thank goodness he didn't make a mistake like that.

He would have been $3,000 in the hole.

Now he can place the $3,000 in the Stock Market (or other high risk investment) and pay for future repairs using that money.

FYI, going on odds of using the extended warranty and saving money, the extended warranty may possibly be your highest risk/lowest return investment that one can make.

not sure about the 3k for a warranty , I paid $750 with LED coverage for 6 years through granger. Yeah when you start paying 2-4k for extended your better off taking your chances going with out it

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[goodguy]

How is the motor not part of the powertrain warranty. It is literally the "powertrain" itself. The motor costs $3.2K. With labor, you are looking at $5K repair bill. Honestly, this is very disappointing. My car's front camera went out. I am not gonna pay $2K-$3K to change the coaxial cable. I will definitely get rid of the car around 100K miles assuming it doesn't break down before than.

My front camera went out too.... replaced under warranty. The full cable and the camera were replaced. the entire interior of the car had to come out.

 

[DennisD]

not sure about the 3k for a warranty , I paid $750 with LED coverage for 6 years through granger. Yeah when you start paying 2-4k for extended your better off taking your chances going with out it

Going on odds of ROI, I wouldn't pay much for extended warranty. I have owned many cars and the chances of me needing to use the extended warranty were far and few.

Although to be fair, I have purchased very few cars that CR didn't recommend. Most cars that need repaired through a defect are more times than not covered past the warranty i.e. recalls anyway.

It is a Domino effect many times. People that "need" extended warranty more times than not should not be purchasing said car.

It is much like interest rates. Those that pay higher rates usually don't have any money in the bank.

 

[Options]

Anyone who has to use risk management money as investment has much to learn. Please Reread the post, it has establisehed the extended warranty would have covered this repair. Also refer to n earlier post that a member had to spend over $3000 dollars to replace the center screen. It seems investors would have better things to do with the returns than raid them for auto repairs.

 

[zooka]

Going on odds of ROI, I wouldn't pay much for extended warranty. I have owned many cars and the chances of me needing to use the extended warranty were far and few.

Although to be fair, I have purchased very few cars that CR didn't recommend. Most cars that need repaired through a defect are more times than not covered past the warranty i.e. recalls anyway.

It is a Domino effect many times. People that "need" extended warranty more times than not should not be purchasing said car.

It is much like interest rates. Those that pay higher rates usually don't have any money in the bank.

Really not sure what you mean here but you sound like a grumpy tool, But just keep living on the edge and defying Consumer Reports sometimes....lol

 

[GrayWolf]

Folks, the service mgr came back today and was able to reconcile the dilemma. He said Ford will cover the full repair and the rental and that Ford would fix the parts site so this doesn't happen again..... Oh well, it has to happen to someone initially I guess. FYI, the cost of the Motor is about $3,400, $2,000 for labor, and about $75 in bolts and $300 in shop supplies.... About $6k including tax.

Thank you all for your help and support.

I will note "Almost Solved" in the title and post here is there are any interesting surprises or developments.

Thanks so much for sharing this update with us all. It's good to see that they've got this straightened out for you (and the rest of us, if it should become needed)!

 

[4sallypat]

Follow up with the EV team folks they likely will cover it. In my case they gave me a case number and a dedicated customer service representative

They send me a reloadable visa card in the amount of my rental

I am a very glad they are covering the repairs as they should.

Cheers

Correct, BEV team will cover the rental of a non Ford.

I just got approved and getting reimbursed for renting an Ioniq 5 EV while mine was in the shop for TSB 23-2155.

 

[DennisD]

Really not sure what you mean here but you sound like a grumpy tool, But just keep living on the edge and defying Consumer Reports sometimes....lol

Consumer Reports can be wrong but once again, I go on the odds. They typically rate crap as crap and good as good. I don't follow it religiously but I do use it as a guide. So far, it has worked out in my favor.

I have owned a little over 100 cars (I own a driving School) and I feel confident in my assertion that many people are under water for a reason. They throw the little money that is left in their pocket towards crap they don't really need and then they wonder why the World is against them and unfair?

I call them Ill informed. I am just trying to inform people albeit being accused of being "grumpy" while trying to do such. ?

 

[tuminatr]

Consumer Reports can be wrong but once again, I go on the odds. They typically rate crap as crap and good as good. I don't follow it religiously but I do use it as a guide. So far, it has worked out in my favor.

I have owned a little over 100 cars (I own a driving School) and I feel confident in my assertion that many people are under water for a reason. They throw the little money that is left in their pocket towards crap they don't really need and then they wonder why the World is against them and unfair?

I call them Ill informed. I am just trying to inform people albeit being accused of being "grumpy" while trying to do such. ?

This is always a hot topic but they way I figure repair costs are so bonkers that it pays to be covered. I also have insurance on my car and feel the warranty is like insurance I hope to never need it but then I have a fixed cost if I have an issue. I can budget the warranty cost repairs I can't because no one can predict the future.

One other benefit for someone like me is the first day rental. Even if my car is only going to be in for a day I get a rental car and someone who travels for a living that's a big deal.

Think about the OPs scenario if he had an extended warranty with same day rental he would have gotten a car from day one and the repair would have been covered by the factory warranty or extended. That equals no worries and I can't put a price on that.

 

[DennisD]

This is always a hot topic but they way I figure repair costs are so bonkers that it pays to be covered. I also have insurance on my car and feel the warranty is like insurance I hope to never need it but then I have a fixed cost if I have an issue. I can budget the warranty cost repairs I can't because no one can predict the future.

One other benefit for someone like me is the first day rental. Even if my car is only going to be in for a day I get a rental car and someone who travels for a living that's a big deal.

Think about the OPs scenario if he had an extended warranty with same day rental he would have gotten a car from day one and the repair would have been covered by the factory warranty or extended. That equals no worries and I can't put a price on that.

Actually, you can put a price on it. It is the cost of the extended warranty, that is my point.

In using your "insurance" analogy, it is the same IMO as over insuring. If you had siding on your house that had a 5 year warranty, your home owners insurance is basically covering that as well. You are double insured at that point up to five years.

On most cars, if the defective part goes bad, it is usually covered under the existing warranty.

Once again, the OP could easily rent a car for far under the $3,000 cost of what the extended warranty that was originally discussed as a possibility.

What many people don't factor in is the original cost of said warranty. If you are a wise budget person, you WOULD have the money to get you out of a jam. In fact, it would be much quicker than the warranty. You simply pull the cash out of you pocket and say, "here you go".

That is much, much faster than dealing with the fine print on the many times worthless piece of paper labeled as "warranty".

 

[Mach1E]

Anyone who has to use risk management money as investment has much to learn. Please Reread the post, it has establisehed the extended warranty would have covered this repair. Also refer to n earlier post that a member had to spend over $3000 dollars to replace the center screen. It seems investors would have better things to do with the returns than raid them for auto repairs.

Yes, it was stated that an extended warranty would pay for the repair.

But that is false.

The factory warranty for 8 years, 100k miles will pay for this repair. The extended warranty in this case will pay $0.

Only way an extended warranty will pay to replace your drive motors is if the warranty coverage is more than 8 years/100k miles.

I doubt that’s the case for any extended warranty on our cars. Not sure if it’s even offered for that kinda age/mileage. ?‍

 

[Options]

According to the Granger/Ford warranty contact it is covered

 

[Mach1E]

According to the Granger/Ford warranty contact it is covered

It’s covered without that extended warranty.

The extended contract will not foot the bill because they don’t have to.

You can’t be “double covered” in this case.

Just another reason to NOT buy those warranties. They trick you into thinking you’re needing coverage for something that’s already covered.

 

[Options]

Additionally I posted the exact section of the warranty where it specified it was covered

 

[Mach1E]

Additionally I posted the exact section of the warranty where it specified it was covered

Yeah, we saw that.

But again, it’s ALREADY COVERED by the factory warranty.

The extended warranty will pay zero dollars to fix it. In other words- the extended warranty does not cover the repair costs.

Extended warranties are an extension of factory coverage. They go longer (time) but cover all the same parts.

Unless your extended warranty is past 8 years or 100k miles, it’s irrelevant.

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