Yikes, I'm glad mine was at least driveable but that sucks. I feel like Ford should be better at this, especially given how much time they delayed it to "get it right".My blue cruise 1.3 update failed as well. Car had to be towed. My car failed for an update Last year about the same time for a different update.
Mind sharing your VIN via message so I can check to see what happened? Most likely, it failed to come out of inhibit mode. Very easy fix for the dealer, but sucks hard for owners when it happens.
I got the update day before yesterday and it failed the first time but I started it again yesterday and it went in with no problem. It takes about 2 hours. I have a 2021 GTPE.
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Yea, that's exactly what happened. Again, very easy fix for the dealer, but a huge inconvenience for the owner. These things are very rare, but in any facet of life, sh*t happens. You should be getting you ride back soon.
Same initial failure too. I wonder what's up with that.Yea, that's exactly what happened. Again, very easy fix for the dealer, but a huge inconvenience for the owner. These things are very rare, but in any facet of life, sh*t happens. You should be getting you ride back soon.
@logcat It could have been worse.
Unfortunately, no. It used to be if the owner of a vehicle has FDRS, they would be able to get the vehicle out of inhibit mode themselves. However, Ford recently changed something in the BCM where you need dealer login credentials in order to access the BCM to update it, so this may bot be possible for owners to do it themself anymore.
Possible? Yes. In your case, the battery was not the issue. The OTA process is actually very strict about checking the battery requirements before it will allow the OTA to install. If your battery was not up to spec, the OTA would not have gotten as far as it did to where it could have caused the issue.
