New 2025 Premium, Tesla Charger not working, confirmed by support?

RickMachE

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Tesla app shows 1771 as not open, but 1700 is open....
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E90alex

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Rick,
I appreciated your reply. I hadn't heard of Plugshare. When I checked it, I found that the location where I couldn't charge (1771 E Bayshore Rd 94303) states that it is "Tesla-only"; which is contradicted by the FordPass app and Tesla app. The two locations where I was successful, both are "open to non-Tesla". So I will now rely on Plugshare. Cheers.
1771 that’s open air is Tesla only. 1700 is inside the IKEA garage and open to non-Tesla.

Both FordPass and Tesla apps both do not show 1771 as an option.

Ford Mustang Mach-E New 2025 Premium, Tesla Charger not working, confirmed by support? IMG_8971
Ford Mustang Mach-E New 2025 Premium, Tesla Charger not working, confirmed by support? IMG_8972
 

Creaky

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The rumors are true! It works now! Yay!

Ford Mustang Mach-E New 2025 Premium, Tesla Charger not working, confirmed by support? Screenshot 2025-08-06 103555
Hold on, does that actually show the current charging speed on the IPC?!
I thought that the current charging speed was only visible on the charging page of the central display?
 
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patzosaurus

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Hold on, does that actually show the current charging speed on the IPC?!
I thought that the current charging speed was only visible on the charging page of the central display?
Yep! Only had the car for a little and it always showed that for fast charging.
 

RickMachE

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Hold on, does that actually show the current charging speed on the IPC?!
I thought that the current charging speed was only visible on the charging page of the central display?
2025
 


Creaky

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Yep! Only had the car for a little and it always showed that for fast charging.
Cool! All the (video)reviews of the 2025 model thus far only mentioned that the charging speed was visible on the main screen. People were actually complaining about the fact that it wasn't shown on the IPC. I guess Ford listened and decided to add it to the IPC as well :clap:
 

Charge_Rob

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Rick,
I appreciated your reply. I hadn't heard of Plugshare. When I checked it, I found that the location where I couldn't charge (1771 E Bayshore Rd 94303) states that it is "Tesla-only"; which is contradicted by the FordPass app and Tesla app. The two locations where I was successful, both are "open to non-Tesla". So I will now rely on Plugshare. Cheers.
Just to clarify, there are two Superchargers, across the street from each other. One is compatible, one is not.

FordPass does accurately show the status of both.

Ford Mustang Mach-E New 2025 Premium, Tesla Charger not working, confirmed by support? 1754488371882-y4
Ford Mustang Mach-E New 2025 Premium, Tesla Charger not working, confirmed by support? 1754488392629-nv


This is why it's so important to check with FordPass for compatibility.
 

RickMachE

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Just to clarify, there are two Superchargers, across the street from each other. One is compatible, one is not.

FordPass does accurately show the status of both.

1754488371882-y4.png
1754488392629-nv.png


This is why it's so important to check with FordPass for compatibility.
See posts 31 and 32...
 

Charge_Rob

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See posts 31 and 32...
Don't worry, I saw them :)

Post 32 has the "Ultra Fast Only" filter on, so the incompatible Tesla Supercharger was not displayed, so I'm correcting that it is in FordPass... when filtered for it. It's a 72 kW Urban Supercharger, so with the 120+ kW filter on, you won't see it whether it's compatible or not...
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