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Yes. I think we have all been referencing case number CAS45431676.

UPDATE: 6.13 did not resolve the charging issue.

Just got 6.13. 2023.5 Premium AWD Extended Range in the US. I got 6.3 last week, 6.13 today. Nothing in between.

Just got 6.13. Got 6.3 last week, but none of the updates between 6.3 and 6.13. I have a 2023.5 with Bluecruise 1.3, so maybe I didn't need those updates, or the updates are not coming in order. It is installing now. I will test the charging later tonight.

I think this is correct. I have a 2023.5 Premium AWD Extended Range, in the US. I got 6.2 update in October, the unnamed update that was numbers (the first one)2 weeks ago, 6.3 last week, and just now got 6.13. I did not get any of the updates in-between 6.3 and 6.13. So either the 2023.5...

Thanks for the update. I really hope we hear something soon. From what I’ve seen in other threads 6.13 does not have to do with charging. I just got 6.3 last week so I’m a bit away from 6.13.

I’m anxiously waiting to see if you get the update and then hopefully I won’t be far behind. Last night I got the 23-PU1103-NAT-VCE update. Before that the last update I got was 6.2.0 in October.

It doesn’t. I’m on 6.2 and still have the issue.

Have you heard anything about this? Has anyone gotten it yet? Is it a numbered update or an unnamed update? I’ve been searching the forms every day to see if anyone has gotten this update and not seen anything.

This is awesome! I have been on 6.2 for over a month without getting any new updates. So I’m hoping this update does not have a prerequisite of the other updates.

I tried this too. Same result.

It does stop it when I push the button in the app, but 10 minutes later it starts up on its own again.

so I figured out a trick here to make this work. It takes a couple of steps. But the grizzl-e finally stopped flashing, indicating it is not providing power, and the car is no longer humming. It takes a couple of steps. Step 1: let the car charge to the desired percentage. Mine is set for 90%...

I do have a bit of an update here. Previously, I posted that the Ford BEV team told me to try using the Ford EVSE instead of the Grizzl-e. After about a month the dealer finally got a Ford charger in for me. I wanted it just to keep in the car for emergencies. Tried charging the car with that...

Yea I tried the stop charging button. It does stop, but then starts again within a few minutes.

Uh this will be amazing! Right now I’m sitting in the garage trying to figure out a way to get the car to stop charging while still plugged in and it has reached its charge level. I’ve tried letting it go to 90% and then changing the app to say, charge to 85% and it’s still not fixing the...

is this something you can do yourself or did the service dept have to do it? I’m really tired of having to make sure I unplug the car before I go to bed.

yes, I also think it’s a software issue. I called into the BEV team, and I gave them your case number. They also opened a new case number for me. The guy I was talking to said I should bring my car into a dealership. I was like, what’s the point? It’s a software issue and my car is going to sit...

Yeah, I’m talking about the one that used to come with the cars. I thought the car would not come with one of those anymore, but the salesman said he would ship me one. They told me they shipped one, but it got damaged in shipping and returned to them. he said they didn’t have any more in stock...

I did open a case. Their answer was they have seen another case like this, and then I should try using the Ford charger and see if it does the same thing. I don’t have the Ford charger yet since I bought the car in the evening after the parts department closed and it was not in the trunk of the...