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I haven't received an OTA update since August (radio update) Had the dealership perform the stuck cord (23B50) module updates and hoped that would move things along - thus far it hasn't. Anything I can ask them next time to jumpstart updates? Missing Tesla, Charge Assist...etc Or am I just...

I had that done last Wednesday. My car was in the shop from about 8AM to 11:45AM. In and out same day. They updated about 6-8 modules. CSP cleared in my FordPass 48 hours later.

Dealership has been hounding me regarding open CSP (23B50 - stuck cord reporgram). Had hoped to get OTA, but have not received an OTA since August 23. VIN 3FMTK1SS9MMA42323 I'm curious what other updates are pending, I'm going to look for open CSPs to try to get them to bring it more...

So if I don't have Alexa, or the new video streaming apps (NBC, YouTube) I must be very far behind! :( I would be nice if they released a TSB or some guidance to assist those that don't get OTA updates. I've had the dealer do the HVAC, and recall updates, FDRS only lists 3 modules that need...

Awesome, thank you for your help!

SYNC 4 Software version: 22177_PRODUCT Revision: 473

Good Morning. First - thank you to everyone who replies/helps! I'm wondering if the system can tell a history of updates? I took my car to the dealer yesterday, handed them a print out of ETIS outstanding field service actions, and got car back last evening. No change in available updates when...

I wasn't asking if it should cost less, just was wondering if anyone has experienced a different labor rate. Funny, both dealerships I've had software updates done, they actually park them next to the service advisors in the entrance bay! Kind of cool dropping off my car seeing the setup up...

Generally speaking, most aspects of auto repair have an associated labor rate attached. If your car is in a collision, you (or an insurance company) will pay $X for body work $Y for paint labor $Z for paint supplies and if you require mechanical work, there is typically is a posted labor rate...

I suspect there is a small number of vehicles that this recall was attempted to download via OTA but for some reason failed, or got stuck. I got the same recall letter - and I got a notification that I had the same recall successfully installed via OTA. I have not received another OTA update...

I got the same letter. I got the notification that I got the 22S41 power up OTA in early October, but I guess I did not? Still stuck in 2.7 so I suspect something is up. Have an appointment with the dealer in early January to hopefully update.

Try Monaco in Glastonbury. They sell/deal with more of the higher end Ford vehicles and EV's from what I've heard. I had a horrible experience at Gengras. Took 6+ weeks for the HVBJB to be replaced last winter. I think I was their second one ever. I know it's a learning curve, I've spoken to the...

Do you mind me asking which dealership you went to? Curious if it was Tasca. They don't seem to have a handle on the software updates yet. My 21 appears to be "stuck" with 2.7 as well. Ran my vin and I need a heap of updates. Trying to find a competent dealer to use.

Good Morning Curious on the status of my vehicle. My vehicle had the 22S41 recall listed as completed via OTA update. I subsequently got the DCFC (50wkh EVgo) update. Nothing since September 22. I'm still on powerup 2.7 Checking ETIS (and NHTSA) I still have 22S41 open - which doesn't make...

I have a July 2nd 2021 build The last 2 updates I got were in September of this year. Got the DCFC update (for the EVgo 50kw) and 2.7 I think shortly thereafter.

As someone who got a debit card from Ford due to a HVBJB issue, my situation was handled quickly. The rep was great, and I got a debit reimbursement (mine was for monthly payment as I had a free dealer loaner) but it was sent quickly.

Thank you!!

Good Morning I experience red charging ring at certain EVgo 50kwh "fatboy" machines. I located SSM 50923 which looks like it may solve the issue. Can someone run a scan and ensure the OBCC is NOT updated? Meaning I can call dealer for this fix? Thanks! Vin 3FMTK1SS9MMA42323 Matt

I put almost 4k on my dealer loaner in 3 months while I waited for HVBJB to be completed. :)

Has anyone else gotten this OTA update since OP noted it? I have quite a few of these EVgo chargers near me, and it's a pain that none of them work. Yes I'll go to the dealer if I have to for the OBCC update, just would be nice if I could get it OTA