recall

  1. Build Scheduling in the time of HVBJB

    Good evening all. I haven’t been able to find anything in this subject and I’m a bit confused based on what I’ve been hearing and reading. I have a GTPE order from April 5 of this year. I know many have been waiting longer, and I know others with orders placed after mine have been scheduled ...

  2. New customer satisfaction program: 22B10 - second key fob

    Hello, I am french people with MME 99 kWh AWD. I have a notification for New recall : 22B10 The owners will have a second key ? I not found information for this recall number.

  3. Glass Recall: dealer won't help with loaner, Ford giving me the run-around on a rental.

    I finally scheduled my 21S42 recall here in NC. Service gave me a date, said no loaners and they don't get involved in rentals - call Ford. I first tried the phone number on the recall notice (866-436-7332) - when I tapped in the recall number they said unknown recall number try again. I did -...

  4. Recall service scheduled but told by the dealer that they won't be able to provide a rental

    I do have another car but it still feels pretty sucky. Also the adviser said that they have never done the recall service before and the auto-glass shop that they use can't do it on site, they would need to take the car from the dealer and drive it to their shop for the recall work. I haven't...

  5. Rear washer fluid sprays inside dash…

    I tried using my rear washer spray today and heard a loud noise in the left A pillar. Then I felt dripping on my ankles… After further investigation it seems to be pumping the fluid into the pillar which then drips down through the dash. awesome… I have used the rear washer before without...

  6. Mach E Panoramic Roof Recall

    So I finally got my windshield replaced per the recall notice, however, my Ford dealership can't seem to find anyone willing to replace the panoramic roof. Apparently nobody wants to be responsible for such an expensive piece of glass. I'm starting to worry I won't ever get it replaced. I've...

  7. Recall Purgatory 51 days and counting

    First post here, I am really disappointed in Ford right now. I dropped by Mach E off on 2/14 for the windshield and roof recall, I just talked to the dealership today and they are still waiting on the new windshield that was ordered around 2/24. Ford should be having us schedule these for...

  8. Loud charging hum is finally gone!

    I have a 2021 Mach E Premium AWD SR that I was lucky enough to stumble into at a dealer last summer (built in April 2021, delivered in July). Love the car, but one of the things that surprised me was how much noise the car makes when charged, regardless of L1, L2, or DC Fast Charge. Under all of...

  9. Glass recall (3 months and counting)

    I’m my in the denver area and have been trying to get my glass recall completed for over 3 months. I’m on my third dealership and was just told by Groove Ford that it could be up to a year for this recall to be completed. I was told there is no glass available because apparently the glass breaks...

  10. Wind Noise after Recall Fix

    I’m wondering if anyone else has had this problem and if so what happened in the process of trying to get that fixed. Last week I had the windshield and pano roof reinstalled with better adhesive per the recall we’ve all heard about. Since then there’s been a substantial increase in wind noise...

  11. Crowdsourcing dealerships that succeeded in Recalls

    For the benefit of everyone here, compiling the list of dealerships that know what they're doing on the windshield/roof recall. Also please provide dealerships that ruined/damaged the vehicle while working on the recalls, so others can avoid. Provide the dealer name and location. Thanks all.

  12. SF Bay Area recall and field service experience

    Saw many bad Ford dealership/service center experiences on this forum and elsewhere. So I want to collect some feedback from folks that have done any of the Mach E recalls/FSA, such as roof glass(21S42), windshield glass(21C22), software update(21B36), or etc. Which dealership in the SF bay area...

  13. Our Ongoing Nightmare

    Hey everyone. This is long but I really hope you take the time to read for awareness. I’ve been having issues for the past month and today is a bit of a nightmare so I figured I’d vent here. I have two mach-e’s. A red first edition (Apollo) and a white premium 4x (Boo). We got Apollo in...

  14. Glass Roof and Windshield Recall (too early)

    Hi all, I got the recall notice on my Mach-E for the Panoramic Roof Glass Reseal and Windshield Glass Reseal. Made an appointment with Frontier Ford in Santa Clara and the service adviser told me that the part is not yet in stock (Glass roof). He also told me that the repair needed to be...

  15. Anyone familiar with (Recall) field service action number 21b36?

    It says "phone as a key software update" and wants me to take it to a dealer, but, I'm confused why that wouldn't be done OTA.




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