Audio bug

[hbirring01]

Has anyone experienced this? If im listening to music and then put in a destination into ford navigation the music gets really low, I dont hear the usual pay attention and use voice commands prompt, if I try to turn the volume up it just adjusts the voice prompt volume. Now I get 0 audio from navigation. Job 1, 2.3.0, ive had the latest dealer updates applied.

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[Ford Motor Company]

Hi there! Go ahead and send us a private message with your VIN and the name and location of your Ford dealer. I’ll look into this audio concern for you. Thanks!