LabGoof
Member
- First Name
- Bronson
- Joined
- Oct 21, 2023
- Threads
- 1
- Messages
- 11
- Reaction score
- 4
- Location
- Florida
- Vehicles
- 2023 Ford Mustang Mach-E GT
- Occupation
- Medical Technologist
- Thread starter
- #1
Apologies in advance for the long post but, here goes...
Last weekend, I took my 2023 Mach-E GT for its first LONG road trip. I drove from Tampa, FL to Muncie, IN. On the first 100 miles or so, the hands-fee driving feature of BlueCruise worked great (it usually does)! I stopped for a charge and when I got back on the interstate, it decided it would initiate the self-driving feature only if I was driving behind another vehicle. If I changed lanes, or if the driver in front of me changed lanes, the system told me to resume control of the vehicle, Once I recognized this issue, I called the Ford Vehicle Technology line to ask them some questions. I just wanted to understand what was happening. Rose was eager to help. I asked her if there were any caveats as to when the self-driving feature would activate (ie speed, or the need for other vehicles to be in front of me). She told me she was going to contact the BlueCruise EXPERTS to help me find an answer.
While on hold, I crossed the Florida/Georgia state line and the self-driving feature activated with no other vehicles around me (I also slowed down due to the GA State Troopers). When Rose returned to the line with the "expert", I began to ask them about the issues. At this point, I am not so curious about the need for other vehicles, as much as I am wondering if it is speed or highway specific. So, I asked the expert if there are speed requirements or any other requirements that might cause the self-driving feature to activate/de-activate. She said "Crusie control must be activated with lane-centering. Your eyes must be on the road, and your hands must be on the steering wheel for the self-driving feature to work." She proceeded by stating that "If you take your hands off the steering wheel, the self-driving feature will deactivate." Keep in mind that at this point, my vehicle is in self-driving mode and my hands are NOT on the steering wheel. I asked "Do you hear what you are telling me? You are telling me that the Hands-Free feature of BlueCruise needs my hands to be NOT-Free! That makes ZERO sense to me!" She said "That is correct. Your hands must be on the steering wheel for the self-driving feature to work." At his point I am very frustrated because this "expert" clearly needs some more training! Anyway... The self-driving feature worked beautifully until I was north of Indianapolis where it decided it needs another vehicle to work properly. The same issues happened in reverse on my way home. Ever since crossing back into Florida, it hasn't worked the way it was designed to work.
I LOVE my E-Pony, but this little issue is annoying me. Has anyone else had these issues with the self-driving feature? If so, what did you do to solve the problem? I'm looking forward to your responses. @Ford Motor Company, do you have anything to add?
Last weekend, I took my 2023 Mach-E GT for its first LONG road trip. I drove from Tampa, FL to Muncie, IN. On the first 100 miles or so, the hands-fee driving feature of BlueCruise worked great (it usually does)! I stopped for a charge and when I got back on the interstate, it decided it would initiate the self-driving feature only if I was driving behind another vehicle. If I changed lanes, or if the driver in front of me changed lanes, the system told me to resume control of the vehicle, Once I recognized this issue, I called the Ford Vehicle Technology line to ask them some questions. I just wanted to understand what was happening. Rose was eager to help. I asked her if there were any caveats as to when the self-driving feature would activate (ie speed, or the need for other vehicles to be in front of me). She told me she was going to contact the BlueCruise EXPERTS to help me find an answer.
While on hold, I crossed the Florida/Georgia state line and the self-driving feature activated with no other vehicles around me (I also slowed down due to the GA State Troopers). When Rose returned to the line with the "expert", I began to ask them about the issues. At this point, I am not so curious about the need for other vehicles, as much as I am wondering if it is speed or highway specific. So, I asked the expert if there are speed requirements or any other requirements that might cause the self-driving feature to activate/de-activate. She said "Crusie control must be activated with lane-centering. Your eyes must be on the road, and your hands must be on the steering wheel for the self-driving feature to work." She proceeded by stating that "If you take your hands off the steering wheel, the self-driving feature will deactivate." Keep in mind that at this point, my vehicle is in self-driving mode and my hands are NOT on the steering wheel. I asked "Do you hear what you are telling me? You are telling me that the Hands-Free feature of BlueCruise needs my hands to be NOT-Free! That makes ZERO sense to me!" She said "That is correct. Your hands must be on the steering wheel for the self-driving feature to work." At his point I am very frustrated because this "expert" clearly needs some more training! Anyway... The self-driving feature worked beautifully until I was north of Indianapolis where it decided it needs another vehicle to work properly. The same issues happened in reverse on my way home. Ever since crossing back into Florida, it hasn't worked the way it was designed to work.
I LOVE my E-Pony, but this little issue is annoying me. Has anyone else had these issues with the self-driving feature? If so, what did you do to solve the problem? I'm looking forward to your responses. @Ford Motor Company, do you have anything to add?
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