Dealership being a stealership

[J-orange]

After speaking with a sales person over the phone who confirmed with his sales manager that they would accept X-plan. I ordered a 2022 on 10/2 along with the paying $500 deposit through Ford website ordering. The dealership wanted me to come in and provide my driver's license. Fine. I have a handwritten piece of paper that says an it price with x-plan + $100 fee + delivery charge + tax & tags.
I just saw that they put a Difference from total MSRP of $10,000. WTF. How should I handle this?

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[Maquis]

Contact Ford. They are not allowed to mark up X-plan.

 

[RickMachE]

X-Plan includes delivery. They are allowed up to $100 for paperwork, plus whatever the DMV charges to register and title the vehicle.

 

[dookayy]

OP who is the dealership in question? I'm also in the DMV area, and have been running into similar issues. Even after I received a written confirmation via email that there will be no markup on new orders, x plan pricing, etc. I get conflicting information depending on who you talk to at the dealership, it's absolutely ridiculous.

 

[RickMachE]

Don't listen to talk. Confirm they take X-Plan, and get it IN WRITING. Or find another dealership.

 

[J-orange]

OP who is the dealership in question? I'm also in the DMV area, and have been running into similar issues. Even after I received a written confirmation via email that there will be no markup on new orders, x plan pricing, etc. I get conflicting information depending on who you talk to at the dealership, it's absolutely ridiculous.

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[J-orange]

Don't listen to talk. Confirm they take X-Plan, and get it IN WRITING. Or find another dealership.

I did confirm in person with sales manager that they would accept X-plan.

 

[RickMachE]

Have the manager print the DORA (dealer order receipt acknowledgement) which shows the X-Plan price and date and sign it.

 

[J-orange]

Have the manager print the DORA (dealer order receipt acknowledgement) which shows the X-Plan price and date and sign it.

I will go in and do that. There might be some fireworks. I don't take well to being played like a fool especially knowing that I am an existing customer who has patronized the business.

 

[JoeDimwit]

After speaking with a sales person over the phone who confirmed with his sales manager that they would accept X-plan. I ordered a 2022 on 10/2 along with the paying $500 deposit through Ford website ordering. The dealership wanted me to come in and provide my driver's license. Fine. I have a handwritten piece of paper that says an it price with x-plan + $100 fee + delivery charge + tax & tags.
I just saw that they put a Difference from total MSRP of $10,000. WTF. How should I handle this?

The X-Plan price, along with the A-Plan price, is on the invoice. They are both fixed prices. As in, no haggling allowed, take it or leave it.

Personally, I would contact Ford, and have them redirect your order to a dealership with somewhat more integrity.

 

[J-orange]

The X-Plan price, along with the A-Plan price, is on the invoice. They are both fixed prices. As in, no haggling allowed, take it or leave it.

Personally, I would contact Ford, and have them redirect your order to a dealership with somewhat more integrity.

I fully understand that and I am very happy with that deal. What they have done is under-handed.
There was no discussion of "oh by the way we are adding 10k of ADM". I am in the process of contacting Ford.

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