Do I have PaaK set up ?

[Don_23805]

Just got my MME wednesday afternoon. Got Fordpass. Tried to set up PaaK today. I have Lock, Unlock & Start (press & hold) buttons that seem to work. Looks like I got thru it; got an email saying it had been created, but without the fob, when I try to start, it says No Key Detected, so something is missing. I got that random 6-digit code, but entering it in the next window didn't get anywhere. I get info on Fordpass about my charge condition, so some of it works. But apparently not automatically connecting, i.e., I can't just walk up to the car with my phone and have it let me open the door without the fob.
Before getting the car and reading posts here, it seemed like lots of PaaK issues. Is there a definitive how-to that is better thanb what Ford offers?
TIA
Don

Sponsored

 

[RickMachE]

Lock, unlock and start are FordPass functions, not PAAK.

Random 6 digit code?

On the FordPass screen, below the Start, there is a prompt to setup PAAK.

 

[Don_23805]

Thanks, back to the PaaK drawing board. The "code" seems to have something to do with BT and PaaK

 

[RickMachE]

Thanks, back to the PaaK drawing board. The "code" seems to have something to do with BT and PaaK

Ah. Yes, you get codes during the setup that you cooy and paste later. Once you finish setup, you have PAAK.

 

[Don_23805]

To the untrained eye, this email makes me think I've got it:

Hi Don, A new Phone As A Key device was created by donsiphone for Don’s Mach-e 2021 2021 Mustang Mach-E. You’re receiving this notification because Don’s Mach-e 2021 2021 Mustang Mach-E is linked to your account. If this Phone As A Key request is unrecognized or unexpected, please contact a FordGuide. Now that Phone As A Key setup is complete, remember to also set up a Backup Start Passcode. This ensures you can still operate your vehicle if you lose your phone or your phone battery dies.​

To do this:​ •​ Have a physical key fob handy​ •​ Park your vehicle in an open area​ •​ Ensure your vehicle is running and follow the prompts on the in-vehicle display​

So I backed the MME out of the garage (open area), shut it off and put the fob in the house. With phone in pocket, I try to unlock/open the door, but nothing. I didn't yet do the Backup Pass Code, and can't find anything on the MME screen that even look like that. What am I doing wrong?
TIA
Don

 

[RickMachE]

Open the app.

 

[Maquis]

Don’t forget that the Ford mothership in the cloud has limited function today (for system maintenance), including PAAK setup.

If your PAAK isn’t working currently, you likely won’t be able to fix it until tomorrow.

 

[Don_23805]

It IS open. I can press and hold lock, unlock or start and that works, but another poster said those are FordPass functions, not PaaK. I'm expecting that just having the phone in my pocket will give the same access as carrying the fob. If I have to get the phone out each time, that seems like a step backward.
Is this related: If I go to Settings, Bluetooth, i see 57178 MACH E but it isn't connected and won't connect.

 

[Don_23805]

Oh yeah, saw that. Will get back to it tomorrow.

 

[ChasingCoral]

Oh yeah, saw that. Will get back to it tomorrow.

When you get back to it tomorrow, go into the car to delete the existing PaaK so you can start over fresh.

 

[mkhuffman]

When you get back to it tomorrow, go into the car to delete the existing PaaK so you can start over fresh.

I agree with Mark. When I first tried to set up PaaK I made the same mistake it sounds like you made, and when the BT connection was attempted, it failed. I had to start over just like he suggested. When you get the temporary BT passcode, copy it with the button FordPass provides, and then paste it when your phone asks for the BT passcode. If you don't do that step, the setup is not completed and you should start over.

 

[zvez]

Just got my MME wednesday afternoon. Got Fordpass. Tried to set up PaaK today. I have Lock, Unlock & Start (press & hold) buttons that seem to work. Looks like I got thru it; got an email saying it had been created, but without the fob, when I try to start, it says No Key Detected, so something is missing. I got that random 6-digit code, but entering it in the next window didn't get anywhere. I get info on Fordpass about my charge condition, so some of it works. But apparently not automatically connecting, i.e., I can't just walk up to the car with my phone and have it let me open the door without the fob.
Before getting the car and reading posts here, it seemed like lots of PaaK issues. Is there a definitive how-to that is better thanb what Ford offers?
TIA
Don

I don't have the link to his original post from this forum but DT Baker61 did an excellent writeup for helping people with setting up PAAK. Here's cut and past from him, Again this is DTBaker's work, not mine.


.

>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>

My Goal in documenting this process was to complete config of FordPass - PAAK to enable setting a BackupStartCode that could be entered on Console if and when needed. Not really concerned with using PaaK on a daily basis or remote start... Just wanting a way to get into the car, and start it without EITHER Fob or Phone present in case of loss, damage, or dead batteries in Fob and Phone.

The Problem with PaaK config on some Android 9 phones (like mine) in the current (3/2021 PAAK), is that the FordPass app displays a screen in the very beginning saying that your 'Device is not supported' for Phone As A Key (PAAK) functionality. Don't be discouraged! The current release is a little flaky, and it may randomly drop the Bluetooth connect for Automatic FordPass features, but you WILL be able to set a Backup StartCode ... and have a 'virtual spare key' even if you lose both your Fob and your Phone.

After several days of trial and error, and some helpful communication from the PAAK development team at Ford, I was able to piece together a few not-well-documented details in the procedure that FINALLY got me thru with a valid Phone setup, and set a StartCode. With your 5-digit DoorCode, and Backup StartCode, you are set!

First steps are to clear any partial or 'failed pairings' from both your phone, and your MME console.

A - phone -
1. delete FordPass app from your phone
2. delete any previous Bluetooth pairings between phone and MME by
phone>settings>Connections> tap on Bluetooth
if there is any MME pairing, tap the 'settings' icon next to it, and unpair
There MAY be two depending how far you got before! delete both.
3. turn phone OFF, and restart

B.1 - in MME - It is probably a good idea to enable the Wifi Connectivity in your MME before enabling PAAK. If you have WiFi in your home, or whever you park your MME to do this Config, and future OTA updates, you might want to make sure that your MME recognizes the Network, has a password if needed, and can auto-re-connect when in range.

B.2 - in MME - Reset Phone as a Key to clear any partial Key stored in MME using the following steps on MME console after
starting MME. This is mostly from p63 of user manual, but I've included some pictures to help find the right place in the Console Settings:

1. Press Settings on the console touchscreen(upper right)
2. Press General.
3. Press Reset.
4. Press FordPass Connect Reset.
6. Confirm you would like to continue with erasing all Phone as a Key,
and Backup Start Passcodes by Pressing 'Continue' on the pop-up dialog.


C - in MME - delete the 'regular' Phone pairing as well so that you have a clean slate

1. Press Settings on the console touchscreen(upper right)
2. Phone> 'remove' if you had entered it previously, you will re-pair AFTER PAAK
3. turn OFF your MME, and exit the vehicle with your Fob and phone....

D - web - on your laptop or phone.... you will need your Ford.com email, password, and VIN

1. confirm/setup your MME, with VIN in your Ford.com account online
https://www.ford.com/profile/myprofilev2/innersettingspage/?navpath=ford-vehicle

verify that your vehicle appears under My Ford Vehicles, and the VIN number is correct, etc.

D - phone (while in MME) - Finally, to set up PAAK on the phone! you will need to enter your Ford.com email/password/PIN while sitting in MME during the process, so bring your login notes.....

1. Get your Fob and phone, and go sit in your MME...
2. foot on brake, 'Start' button to turn on, leave it in park
3. REMOVE foot from brake for remainder of config
4. download/install current version of the FordPass app on your phone from PlayStore
5. open FordPass app on phone when install is complete
6. login using Ford.com profile email and password (that you used in step C)
7. set/use your 4-digit FordPass PIN
8. allow full access to phone for contact lists, etc
9. you will FINALLY get the FordPass dashboard open, and below the on-App 'start' button, you
10. touch 'Setup Phone As a Key'


11. you may get a 'device not supported' dialog pop-up... click 'continue, I understand'
12. name your Phone to use as PAAK, continue....
13. App displays 6-digit temp Bluetooth passcode,
click the 'copy and continue' to put it in the phone clipboard
14. App asks for PIN, and hints it is usually 0000 or 1234.... it is NOT, its the 6-digit code you just copied to clipboard
15. tap-hold in the PIN entry area, and paste in the 6-digit passcode from previous step
16. if pairing FAILS, you have to delete EVERYTHING and start over

17. if pairing succeeds, the MME console will pop-up a dialog asking if you want to set up a Backup Start Passcode...
YES! Set up a StartCode you will remember if and when needed to ever start the MME without either a Fob OR phone present. This does not have to be numbers, you can use the full keyboard, and alpha& numbers for a decent password style StartCode


E - MME - re-pair your 'regular' phone Bluetooth connection

1. Settings > Phone List > add phone
2. follow prompts and re-pair 'regular' phone functions
3. turn MME OFF
4. exit MME, and put Fob somewhere more than 10' away, and turn OFF you phone, or put in 'airplane mode' so that the MME cannot connect to it


F - Verify that you can open and start MME without EITHER Fob or phone

1. approach your MME without Fob OR phone,
with 5-digit door code (on card or memorized), and use it to unlock and get in

------ this is the part not well documented... to START using the Backup StartCode -------

2. do NOT put your foot on the brake, just hit 'Start' button, Console will think for a bit,
and display a screen to allow entry of your Backup StartCode password set during config
3. touch the entry area, and enter your StartCode with the Console keyboard
4. THEN foot on Brake and 'Start' button can be used!

...done!

I have found that having both my Fob and Phone with me when entering the MME tends to 'confuse' the system. I would recommend choosing between:

1. putting the Fob in a drawer for 'spare', and use PAAK functionality... usng DoorCode+StartCode if and when the PAAK functionality screws up and doesn't see your phone.

2. delete FordPass App from your phone, never using PAAK, and use the Fob as a key... still with the Door+StartCode available if you lose the Fob. This should avoid your MME from getting confused if both Fob and Phone are present. You could re-install FordPass App on phone later without re-configuring PAAK if PAAK is 'fixed' in future OTA update.

-------

I hope this works for any/all of you who have been having trouble setting up and using PAAK, and were as nervous as I was about not having a 'spare'. - Dan

>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>

 

[Don_23805]

Thanks. I figured that someone would have put together a comprehensive Cheat Sheet. Before getting my MME I read a lot of forum stuff that looked like PaaK was a sticking point.
Don

 

[LNFitz]

To DTBaker and zvez… can’t thank you enough for the post and repost for PAAK installation! I had tried other iterations of this process but your’s worked. Thank you, thank, you, thank you!

Sponsored