Does Charge Assist exist?

[Gimme_my_MME]

Not on my 2021 Job 1 either.

2021 job 2 and I don’t have it

Check again

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[kennethjk]

Checked again and not there in apps

 

[GarageWarrior2023]

I have Charge Assist on both my Mach-Es

 

[Gimme_my_MME]

Checked again and not there in apps

Have you driven it today?

 

[Mache_Nor]

No charge assist in any menu what so ever, 21’ job 2.

 

[kennethjk]

Have you driven it today?

My wife has, I just checked the car in the garage and nothing there

am I missing something ?

 

[4sallypat]

Mine was installed in August 2023 via EA.

I thought everyone had theirs by now.

 

[CarlSagan82]

My wife has, I just checked the car in the garage and nothing there

am I missing something ?

23’ USA: my menu is the same as this except I HAVE ‘charge assist’ but DON’T have ‘record feedback’

 

[kennethjk]

23’ USA: my menu is the same as this except I HAVE ‘charge assist’ but DON’T have ‘record feedback’

I guess I can give them my feedback that I don’t have charge assist , better then the other way around

 

[AliRafiee]

My wife has, I just checked the car in the garage and nothing there

am I missing something ?

This is what my 22 menu looks like

 

[kennethjk]

Ok, what did you guys do to my car, just moved it into my garage and charge assist was there.

now my question is, does it work?

thanks

 

[Old_Norm]

I'm chatting with a Ford chatter and she just asked me if by Charge Assist i meant Blue Oval?

 

[Old_Norm]

I just spent 25 minutes on the phone with various Ford departments. No one knew what Charge Assist is or had any idea how to get it. I love my Mach E but I can't believe haw bad the customer service is. I could find employees at a bait shop more knowledgeable about their products than FOMOCO employees are about theirs.

 

[PedroDaGr8]

Check again

Went out for a drive at lunch and just got back. It's there now, thanks!

 

[kennethjk]

Went out for a drive at lunch and just got back. It's there now, thanks!

Same with me, wow ,

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