Error Message: SRS Failed Due Low DTE

[Wyostang]

+ (another) 1

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[ShaggySS]

I feel left out. I am at 84% so hopefully, when I get to 90% I can join the cool kids club.

 

[Maquis]

This is also being reported by Lightning owners on their forum. FWIW

 

[MuckyMach-e]

I’ve not received any updates ever for my MY21 Mach-e, although I had my dealer apply all o/s updates in May. Today I got the message for the first time and I was plugged in. I’m pretty sure it’s a FordPass bug and DTE means Distance To Empty. Interestingly my car is set to charge to 80% but this morning it was charged to 100% and showing 340 miles of range!?!

 

[RockDaphne98296]

I have received the "SRS Failed Due Low DTE" error message today at 6:56 AM, the vehicle was plugged in at the time of the error message, and yesterday at 4:25pm which according to my Ring was right when I plugged in the car... I am a 2021 First Edition with 26K miles.

 

[Logal727]

this is clearly some sort of notification bug, surprised no insiders have chimed in, I would not schedule a dealer visit for this!

 

[RonOinAZ]

• Ford Power-Up update installed early yesterday morning: 23-PU0314-DCM-LAT. (I didn't use the car yesterday.)
• "SRS Failed Due To Low DTE" message arrived this morning 5 minutes before Departure Time.

 

[Mach-Lee]

OK, can people provide more info?

-iPhone or Android app?
-Version?
-Only happens with a departure time scheduled and while plugged in?
-Did you get an OTA in the past couple days?

My guess it's a cloud issue, sending out notifications with the wrong criteria.

 

[AzCoronaDog]

Got the 'SRS FAILED DUE LOW DTE' at 7:10a today, car plugged in, and should have already started the 7:15a departure routine. (Nice grammar Ford...)
Then a 'HIGH-VOLTAGE BATTERY WARNING' at 7:48a while my wife was driving to work.
And a 'POWERTRAIN MALFUNCTION / REDUCED POWER', also at 7:48a.

The wife is NOT happy. And when she's not happy, nobody is happy!
Ours is a '21 and just recently went out of warranty by mileage.
She just texted me that the error is still on the dash after leaving work.

This car is bipolar - mechanically very well built, but the software is complete and utter junk!
I have been writing code for a living for 43 years, and this by FAR the worst software I have ever had to deal with! It is bad in the car, on the app, and on the website, a perfect trifecta of FAILURE.

Hopefully this is just another in a long line of bogus error messages.

I will certainly NOT be buying another Ford anytime soon.

 

[randomvoice]

LMAO I got the same message today! Someone at @Ford Motor Company probably troubleshooting notifications in prod and maybe sent it to everyone who had a Departure Time set.

 

[Dadams]

Same on 2023 GT departure time set at 715 got message at 710. 90% charged and plugged in

 

[JRB100]

Message received 7/19 & 7/20. Car plugged-in & charged to 90%. Both messages received at
the scheduled departure time.

 

[Gimme_my_MME]

The message has been stopped, there was an error with how it was triggering

 

[RoyS]

Same message yesterday morning.

 

[Ochroma]

Following back on my experience.

Received 2 Low DTE notifications: 1) 7/19 afternoon when it tried to do a SRS unplugged at ~80% SOC. 2) The next SRS on 7/20 morning, plugged in at 90% SOC.
The next two SRS events (7/20 afternoon unplugged and 7/21 morning plugged in) have gone successfully with no DTE notification.

2021 Premium AWD Extended
Last Vehicle OTA Update: 7/15, 23-PU0314-DCM-LAT
Last FordPass Android Update: 7/15, v4.28.0

I did not receive these Low DTE notifications after the updates on 7/15 until 7/19 when I turned on the FordPass setting to allow SRS unplugged.

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